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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,894 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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2701 - Technical Support Fundamentals 的 2725 个评论(共 10,000 个)

创建者 Christopher R

Feb 26, 2023

This is the steppingstone to earning your stripes in the world of IT! It is by far the easiest if you find technology interesting, you put a lot of focus and determination into these courses and give it your all!

创建者 Aung K M

Feb 8, 2023

This teaching moment is very satisfying to me. I will never forget this time, and I have grateful feelings. I want to go forward with this knowledge. I get a lot of knowledge and experience from it. Thanks a lot.

创建者 Hua S C

Feb 3, 2023

Thank you so much for the Technical Support Fundamentals class. I learned a lot of basic computer information from it. I shared the knowledge with my family and we solved some of the computer problems together.

创建者 Etim I D ( T A

Sep 15, 2022

It was an awesome experience and I learnt alot of new thing about computer and how it works and helps human. How the internet works and how a establishment network is runned and troubleshoot and customer service

创建者 Mai V V

Jul 31, 2022

I recommend this course for anyone that would like to start in the IT field. It definitely give you the fundamentals education that you need before specializing in cyber security, admin, data science, and so on.

创建者 Ann W

Jan 28, 2022

i am in a career change into tech and I loved taking this course to get a deeper knowledge of how a computer works. I am looking forward to completing more courses and get the skills to further my career in tech.

创建者 Na'eym I M

Dec 8, 2021

For people who dont have IT background it really gives an understanding on how IT works and for people who are in the IT and lost their passion it can ignite their love for IT again and pursue their dreams in IT.

创建者 Deleted A

Sep 22, 2021

For someone who has a 4 year degree in an unrelated field, this was a solid intro into an industry I knew essentially nothing about. Definitely excited to continue on with the other courses in this certification.

创建者 Sidney W J

Mar 18, 2021

This course was a great introduction, however I think if there were more specific examples within the videos it would help those who are just beginning in the world of IT to have a clearer understanding of terms.

创建者 Hansika S

Feb 17, 2021

The best part of this course was the way it connects with students and whoever who is watching these videos. All the instructors seemed super friendly and I felt as if I was taking this in an offline environment.

创建者 Shams R

Feb 11, 2021

This course was amazing! Incredibly informative, interesting and fun. I learned a lot about computer hardware, software, networking and so much more. Thank you to everyone that was involved in making this course.

创建者 Lowela V C

Jan 6, 2021

Very comprehensive fundamental concepts of IT. Easy to follow and with lots of resources provided! All the resource speakers/ course instructors exceptionally delivered the contents. I am hooked on IT now!:-)

创建者 Delphi A G A

Oct 17, 2020

Very informative. Though i've been to related IT discussions, I've learned a ot here because of the different views shared by the instructors. Thank you Google. I would recommend this to others also. Good luck :)

创建者 David O

Oct 14, 2020

By the fact that it's a self-contained course that includes so many aspects of computer Maintainance through interviews to customer service, I find it very useful because you gain several skills at the same time.

创建者 Kawuana M

Oct 4, 2020

I really enjoyed this course! You will learn alot and if you run into a topic that you've previously learned about but didn't quite understand...this course will break it down to you to so that you do understand.

创建者 Daryl L R

Oct 3, 2020

This course is very well laid out! If you are hungry for IT, this course will be exciting and will feed your hunger to learn! Labs were great, and the instructions made them easy to complete! Great Start! Next!

创建者 Vickie S

Sep 21, 2020

I came into the course with a little IT knowledge, but this course was so very informative and I learned so much more than I ever knew existed. I would recommend this course to anyone interested in an IT career.

创建者 Jon W

Jul 20, 2020

A great course for laying down the foundation of IT Support. This goes over the fundamentals of hardware, software, networking, and more. Definitely recommended for those who are looking to pursue a career in IT.

创建者 Sandeep N T

Jul 11, 2020

This was one of the best courses I've taken so far here on Coursera. I'm really looking forward to the next ones. Good wishes to all the instructors, and the thanks to Google and Course for this wonderful course.

创建者 Mr. W W

Jun 21, 2020

Thanks to this course is was able to refresh what I have learned before. and now I will continue what I have learned and move forward. Goal to work and learn from all entities, no matter the size or the problems.

创建者 syeda a a

Jun 19, 2020

This course helped a lot to learn about . It helped me to develpe my skills and technical knowlegde.

its been a great experiance in this course , hope i can take this in future whenever required and prove myself

创建者 Keshav G

May 25, 2020

It is a great course, especially for beginners in it or computer science it will give you an introduction to how the computer works underhood and learn about how the things which you use daily like internet work.

创建者 Evelyn L

May 20, 2020

The course lectures are well presented and the material is at an appropriate pace for an introductory course. The instructors present the material in a manner that is structured and exciting to continue learning.

创建者 Tapon M J

Apr 30, 2020

Marvelous course. I have learned so many terms and tips that will help me to start my journey in the tech industry again. I will never forget decimal to binary conversion. Now i know the secret how to convert it.

创建者 Pushenko E

Apr 29, 2020

A very nice overview of basic concepts in IT. Even though I assembled a fair share of computers in my time, this course helped me to structure my knowledge, fill some blanks, and get to know the modern standards.