Chevron Left
返回到 Technical Support Fundamentals

学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,894 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

筛选依据:

2926 - Technical Support Fundamentals 的 2950 个评论(共 10,000 个)

创建者 Eli V

Aug 7, 2024

I finally have a formal introduction to IT rather than just a hobby or passion. Best of all we are allowed to go at our own pace. This gives me a chance to review and absorb everything that I am learning.

创建者 Angela

Jul 21, 2023

This course was amazing! For a person like myself with zero tech experience and whom tried college tech course in the past. This course provided right foundation to start and build from. Thank you Google!

创建者 Sârbu C A

Nov 8, 2022

Lovely learnning new things, I enjoyed all videos, the documentation, seeing all the people that had the curiosity and courage to start new profession and succed, thank for the help and the great example!

创建者 Nat V

Aug 29, 2022

Excellent breakdown of content into digestible bits! The quizzes are pretty low-stakes while also being barriers to make sure you understand content. Which is a pretty nice and non-stressful way to learn.

创建者 Robin R

Jun 1, 2022

Super informative and perfect intro to anyone interested in learning the basic makup of tech and fixing things related to tech. Very lenient with quizzes and allows for you to take your time where needed.

创建者 Solomon E

Apr 19, 2022

your Number one choice of Course if you have intention to go into IT and to an IT support specailist.

Thanks to all our instructor that took a part of the Course fom start toEnd.

Thank You @ Google+Coursera

创建者 Shriniwas S

Apr 15, 2022

This is an amazing course. This explains everything from scratch. Even if you didn't know anything about IT then also you can learn from here. Instructors are great they explain every concept really well.

创建者 Carl J

Mar 1, 2022

This module was extremely informative and challenging! It made me dig deep and focus. The material did not sync as well or as freely as I thought it should have. Definitely keep this module in the course.

创建者 Soumaila D

Feb 2, 2022

For me, It was great foundation of IT. I appreciate the course as whole. Notably, the way is structure to enable non-IT students to follow precise steps that lead to understanding of the course materials.

创建者 Adebayo O

Dec 22, 2021

An amazing learning experience that takes you through the hardware, software, networking, troubleshooting and preparing for an IT interview. I recommend this course to anyone who a desires a career in IT.

创建者 Reza O

Aug 31, 2021

This course is simple and I have learned many lessons of IT, the material is easy to understand and the quiz is interest. This course gain my skill in IT. And I hope this course will help me in the future

创建者 Peter C

Aug 7, 2021

This was a great course and an excellent introduction to IT. I would like to thank all those involved in the production of this course. My interest in IT has certainly increased and would like to do more.

创建者 Krishna C

Mar 12, 2021

Very good for beginners to grasp how electronics and technology works, but not something I would say they need to give this part as a free introduction and then charge them for the actual though learning.

创建者 Nathan S

Dec 11, 2020

A great way to learn the fundamentals. I already knew enough to pass the tests before starting this course, but I still learned a few things and thought about a few concepts differently on my way through.

创建者 Sabarigirish S

Oct 5, 2020

Great overview of all the essentials one needs to know when stepping into the Computer IT field! Really concise, enjoyable, and informative. Was able to fully comprehend and understand all the concepts :)

创建者 M P M P S

Sep 20, 2020

This Certificate is a new kind that offers a completely unique approach to introducing IT professionals to the field of IT and teaches you content without any prerequisites for understanding and grasping.

创建者 Vladimir N

Jun 2, 2020

An excellent course, suitable for all beginners, as well as those who already have certain skills.

p. s. the task describing the process of creating a sandwich with peanut paste and jelly is incomparable)

创建者 Wilbert A D I

May 19, 2020

This course was very informative and insightful. It really help with understanding some of the basics of IT and what to expect has an IT Support Specialist. I'm looking forward to the courses that follow!

创建者 Vamsi R

Apr 20, 2020

This is so far the best course I have taken in my life. If you are a tech Enthusiast or a technology aspirer or a student who is willing to get into the IT World. This is the best course for you to start.

创建者 Saifullah K

Apr 7, 2020

Its a outclass learning experience here over the coursera, all the instructors are well-versed in their domains.

Yes, I'm looking forward to take the next course in the IT Support Professional Certificate.

创建者 Kimberly A

May 14, 2019

Switching from an unrelated field, this was easy to follow and offered a good intro to the material. I am definitely looking forward to the other courses offered, based off what I got out of this section.

创建者 Edgar T

Apr 15, 2019

A general overview but many of the small details we overlook when doing troubleshooting that point to bigger issues. Even with many years of Technical Support experience I still learned with each lesson.

创建者 Mussa M (

May 25, 2025

I am happy to do this course, it has increased my skills in the IT field, I have finished this course but I have not received confirmation that I have done this course and I have passed. (no certificate)

创建者 helen p

Jun 26, 2023

pls i want you to help me so thta i cam cpmplete this course i was away for some times so i was not able to complet this on time so pls i need ur help to complete this coure by extending the time thanks.

创建者 Blessing O A

Aug 3, 2022

It has been a great time here learning so much. I am better than I came, I am wiser and more informed as regards what computer is, the fundamentals and everything this course has covered. Light has come!