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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,919 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

AR

Nov 13, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

筛选依据:

3501 - Technical Support Fundamentals 的 3525 个评论(共 10,000 个)

创建者 ASHUPRIYA S

May 31, 2020

best course with the best teaching stuff...I really love to learn and know the new things about IT support technology and the most important thing the content of the course is best one.

创建者 Glen B J

May 31, 2020

The course is a great introduction into the world of IT. Technical Support Fundamentals provides basic knowledge of how computers are assembled, how they work and exchange information.

创建者 Edwin A

May 29, 2020

Definitely learned a lot of new content taking in consideration that I am completely new to the IT world. Learned new terms, actions, and solutions that I can apply into the real world.

创建者 Carlos K

May 16, 2020

This introduction to IT support is full of educational and intriguing content. I loved learning new things along the way and this course has sparked my passion to pursue a career in IT.

创建者 Salvador P

May 5, 2020

I knew some of the topics that this course talked about. But there were things that I didn't know. And I am glad I am taking this course to learn more and follow something I want to do.

创建者 Robert

Apr 28, 2020

Was pretty good for someone that has had no education on the subject but I assume these topics must go much deeper because I still have alot of things to learn and unanswered questions.

创建者 DAVID G P

Mar 26, 2020

I really enjoyed doing this course I have learned many things I didn't know and expanded on many things I already knew changing the way I use and look at the things that I already knew.

创建者 robert h

Mar 7, 2020

very helpful to anyone new to tech and a lot of good info about all aspects from beginning of computers to customer services skills that are needed to know about being an IT specialist.

创建者 Blake B

Feb 12, 2020

Great course, helps solidify the basics of IT in a way that anyone could pick up and understand. Whether you are someone who knows computers, or completely new to them. Great structure!

创建者 Nazia k

Dec 30, 2019

I am Really satisfied after accomplishment of this course.Overall content, exercises, instructors. Method of teaching was un-expressible in words. Thankyou Coursera & thankyou GOOGLE :)

创建者 Eric D E

Nov 13, 2019

The hands on experience with each lesson definitely make it easier for new and returning users of the it field. The instructors are personable and seem passionate about what they teach.

创建者 Jimmy D

Oct 1, 2019

Excellent introduction to the IT Field. I came into this course with no computer knowledge and left with an understanding of binary, learning how computer hardware works, and much more.

创建者 Chris L G

Mar 3, 2018

A great introduction for anyone that wants to even possibly pursue a career in the IT field. It teaches you the basics of anything from how to build a computer to how to code a network.

创建者 Bill W

Sep 16, 2025

I really learned a lot about the basics of IT and its users. The course helped me understand not only the technical side but also how IT impacts people’s everyday work and experiences.

创建者 Toheeb O I

Jun 30, 2024

I recommend this course for whoever want to build a solid career from scratch in the world of IT. Great instructors and supplementary readings that helps set you up for future courses.

创建者 Fatima D

Jun 20, 2023

This is my first course, so it was a bit challenging for me, but I do like the experience. So far, I have also learned a lot. I love the videos, the reading, and the computer building!

创建者 MICHELE R

Oct 6, 2022

I am following okay. The labs are a little confusing. Overall, I love the convenience of learning on my own schedule. Lastly, the course is very interesting and easy to follow so far.

创建者 Beatrice T

Sep 26, 2022

Learning this course has exposed me to a widerange IT essentials and made me debunk the notion that its hard to get into tech. I'm super excited to delve depper to gain more knowledge.

创建者 Deedar A

Jun 14, 2022

It's a best course for me because i have not any degree and this course will InshaAllah boost my resume and skills too. Thanks for creating this kind of amazing certification course !.

创建者 Miguel C

Apr 25, 2022

Very good introduction on the reality of I.T. support. The course touches on most aspects of I.T. support and gives you a feel for what future education in this field will consist of.

创建者 Rachael A

Apr 4, 2022

Please can my name be written as ADEJORI RACHAEL KEHINDE on the certificate,i would really appreciate it. Thanks so much to the Cousera and Google community for this great opportunity.

创建者 Kwaku A A

Mar 28, 2022

All the content were so amazing and he delivery was on point, making it easy to understand. The practical sessions were also very great in helping to understand what was being taught.

创建者 Matthew H

Jan 11, 2022

I really love how well this explains all of the components and they make it where you can understand it fully to where all you have to do is listen and answer the questions at the end.