课程概述
热门审阅
AR
Nov 13, 2020
El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente
AD
Apr 8, 2020
Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.
3526 - Technical Support Fundamentals 的 3550 个评论(共 10,000 个)
创建者 Mohammed M
•Dec 3, 2021
I'm really happy about my achievement. thank for google and coursera creating this kind of amazing course for all the people. great course hope see this kind certificate more and more.
创建者 CHRISTOPHER C
•Oct 15, 2021
If you have no knowledge of IT, this is a great first step. If you have some to a lot of knowledge, you can still learn something you may have forgotten or pick up on something useful.
创建者 Aaron A
•Sep 24, 2021
Convenient, affordable, and taught by a group of diverse individuals who are highly qualified professionals. The skills are just what I needed as I pursue a role in the tech industry.
创建者 Anas S
•Sep 6, 2021
This course covered basic fundamentals of IT. Moreover a valid professional certification from Google is a great asset for the new comers to take their first step into the world of IT.
创建者 Heather T
•Jul 21, 2021
Very educational course. I was able to learn the content easily, and it was easy to understand. I really enjoyed getting certified with Coursera. I would recommend Coursera to anybody.
创建者 Lukia M
•Jun 17, 2021
I really loved this course! i couldnt stop my self from watching the next video! Really interesting! Thank you so much for this great knowledge opportunity! I can't wait to learn more!
创建者 Frantz T
•Mar 10, 2021
I learned a lot such as networking, the components of a computer, customer service, bits and bytes, writing technical documents. I am going to start today with a new course networking.
创建者 Dogo K
•Nov 2, 2020
I have been working in IT for more than 10 years but this Technical Support Fundamentals course offered by Google killed it all, by harnessing my work experience into one power. Thanks
创建者 Richard D T
•Oct 28, 2020
Learning not just basic but a little bit of the advance makes me more curious about it. This is perfect for those who have no background in IT. This can spark out curiosity as students
创建者 Mohamed H
•Oct 1, 2020
This Course is Amazing provide sufficient Information for different topics related Information technology field as start by simple way and even by instructors who are very professional
创建者 pankaj s
•Sep 10, 2020
It's feeling very good to complete this Google IT support fundamental course. I will thank you to all the googlers faculty to teach IT fundamental in a very easy way.
Thank you google
创建者 Shanmukha A S
•Aug 19, 2020
The content of the course was great and also creates interest in the field of IT . The instructors were amazing and each and every one had a unique way of representing what they know .
创建者 Esteban C
•Jul 16, 2020
A very thorough and engaging certification course that provides many tools for those willing to learn the ins and outs of what it takes to have a future role in IT. Highly recommended.
创建者 Jim K
•May 29, 2020
Good overview, some refresher and some new material. Great balance between the two to build confidence and introduce concepts for following courses in pursuit of Google IT certificate.
创建者 Luiz J
•Apr 10, 2020
Embora eu tenho já familiaridade com quase 100% dos fundamentos, é importante sempre reforçar pois sempre teremos algo a agregar e melhorar. Sempre!
Jamais faltará espaço para o saber.
创建者 Andreu M
•Apr 6, 2020
Thank you Google and Coursera for creating this platform and format! The experience has been so enriching and rewarding. I look forward to coming back and learning each and every time!
创建者 Xavier M
•Mar 19, 2020
This course has been a phenomenal experience and I look forward the the following courses and challenges in this series on my road to becoming a Google Certified IT Support Specialist!
创建者 William C
•Feb 14, 2020
Barring the qwiklabs windows vm lab malfunctions, this course went perfectly. Thank you for all the work that went into it. Thank you to qwiklabs to resolving their issues efficiently.
创建者 Mohammed P A
•Sep 12, 2019
This course was the very basic foundation course. It was very well laid out.
The last part, "Customer Service" was pleasantly unexpected and was definitely an essential part.
Thank you.
创建者 Andres H
•Dec 24, 2018
Well very motivational introductory course. It gives you a spoon of reality and even if it's a little quick you end learning a lot on both basics and intermediate IT supports functions
创建者 Shoshanah V
•Oct 29, 2018
I love that Google has provided a way to summarize IT concepts in just 6 weeks! I look forward to going more in depth with the future courses as part of the certificate specialization.
创建者 Deleted A
•Jun 24, 2018
I think this course is definitely a great beginning to learning the field of I.T. It is laid out great, and the fact that you can study at your own pace just makes it that much better.
创建者 Ali A
•Feb 3, 2018
being a newbie and someone who hasn't taken a course since a long time, i find this one very informative and engaging. will do my best to take all the coursers and earn a certification
创建者 Joshua R
•Oct 2, 2025
Great intro into the many aspects of Information Technology, and very necessary in helping one understand which career path they want to take when they think of going into this field.
创建者 QUINTINA V
•Mar 1, 2025
The course is a well-regarded program designed for beginners who want to start a career in IT support. Thank You Google for providing us with this valuable learning opportunity! -QMRV