A great introduction to IT support. Clear and direct instructions, professional teachers and trainers.

Extra readings not updated, please fix this. Overall, a great experience.

Actually could have been completed in a shorter period of time. Life, though, happens. Excellent course overall. Would take again; definitely will recommend to others.

Thank you

This course has been very satisfactory since I have put into practice several important knowledge in such a way that it has also had a great impact on my professional training.

I would edge everyone who don't know anything about IT or who wants to learn IT to choose this course and study. It is indeed an entry level course to being an IT professional.

One of the best and most interactive courses that I have done. This course is for every single person even if they don't have any knowledge about this course. You will love it.

This course teaches you about the basic IT skills . Course Video and voice is clear and crispy which make s class engaging, fun and much easier to learn. Thank you Coursera

I loved the way it allowed me to take notes with ease, and the instructors did an excellent job of explaining the concepts in a more personal way than any college I've been to.

This was by far a great course study with Cousera for the Google IT Support Specialist Certificate. I'm so glad that I followed through on my commitment to complete the course.

Súper, te anima a seguir aprendiendo es sencillo a pesar de no tener ninguna experiencia como IT specialist pude comprender todo lo que nos presentan de forma clara y práctica.

It was a good overview of the role and duties of an IT Support Specialist as well as some basic, fundamental knowledge regarding the world of computers and internet technology.

A fantastic high-level introduction into the world of IT support and IT in general. Easy to follow and understand. Recommended for anyone interested in pursuing a career in IT.

A superb course, well crafted and presented. I would highly recommend this course for people wanting to get a firm understanding of IT and the role of an IT Support Technician.

In-depth, sophisticated and really easy to learn for any lay-man or college goers. This course is a must have for anyone who wants to kick-start their career in Computer Field.

I could learn a lot of technical things as well as soft skills through this course, and also every explanation are very simple and easy to understand. Amazing course love it :)

It was a really interesting experience, learning more about the complex nature of technology, finding out that it isn't so complex after all as long as you are willing to learn

This is a great course to take when getting in to IT career. I love everything I have learned with great instructors and looking forward to start another course and learn more.

This is an awesome course by Google. I was looking for a way to get into IT and Google helped big time. I am so grateful to Google fro helping people like me. Thank you Google.

It was good experience in this course. The best teachers that I have ever had. The lesson videos were interesting. And yeah , I enjoyed the things as well as learned the things

Amazing course. I knew a lot of things already but this course helped me to go deeper in the information. I will definitely recommend this course to others. Thank you Coursera!

It is obvious that considerable thought went into designing this course and the videos. I feel that I was was able to understand the main concepts without feeling overwhelmed.

The course was actually pretty easy to get through. I managed to finish it within three days. Definitely recommend it for those interested in IT, but don't know where to start.

Excellent course that covers the fundamentals of the IT field. If you're new, this is a good introduction. If you're experienced, this is easy to breeze through as a refresher.

I have just started the course and till now it is looking very informative and easy to understand. thanks to Google for providing such a productive course for learners like me.

When it comes to introduction to computers and computers' functionality, Technical support fundamentals is a great start. Very resourceful and well articulated for a beginner.

I gained a new knowledge from this course like troubleshooting and the most i want in this course is how to prepare in the interview if the day comes i will try to apply work.