Interesting, informative and overall a good introduction to tech support. It has encouraged me at every step to keep going and keep studying, which is great. Thank you.

Although I have been doing a lot of this stuff by learning from friends, it is nice to have some formal instruction to add context and background to understand it better.

Curso muito bom, superou minhas expectativas, com ele consegui ter uma visão bem mais clara de como é trabalhar com suporte em TI e me inspirou a aprender cada vez mais !

Absolutely awesome! I am actually very surprised at how much new information I learned! The acronyms sure beat me up though in Week 4! But I got it! haha Ready for more!

Wow,I really enjoyed this course. It has really opened my eyes to the different departments in IT. This is a very user-friendly and knowledgeable course that you’ve made.

I went to college to learn some of these basics and this training course is hands down a solid introduction to IT support. I highly recommend this to anyone starting out.

Fantastic Course and many things that I was able to learn and not only by listening to the videos and reading but also with the interactive course details it was a blast.

It was a great learning experience to learn IT by Google, I hope that opens a door to be able to participate and work as people needs tangible and advance learning skill.

Great course overall. I really enjoyed all the process of learning with this course. I found my passion with this course and I'm looking forward to start the next course.

This was such a great learning experience. I am very glad I had the opportunity to take this course and learn as much as I did. I would recommend this course to a friend.

Thank you, Coursera Google IT group, for providing this course to build fundamental knowledge. I am grateful and hope to complete it to experience the broad space of IT.

Ótimo, excelente, maravilhoso. Superou minhas expectativas e será de grande valia para minha trajetória profissional.

Sou grato pela oportunidade, parabéns a toda equipe.

Great course for basics in the IT field. I have a lot of experience and it was easy to make my way through things I already knew while relearning things I had forgotten.

by learn this course, i know more about computer than i have, this is all basic about computer i need, thank google bring this course to me, i will finish another course

Course 1 was easy to follow where I had minimal problems understanding the material. I loved that I could go back and listen at my need if I wanted to revisit a concept.

I appreciate this course because I have learnt to much and I like to continue learning more thing in the next courses.

Thanks for your effort in make this course.

Gracias.

Very easy to understand and chock full of useful information, I could see just about anyone taking this course and learning the basic skills of IT. Well worth the money.

This course is an eye opener to major skills in IT. I learned new terminologies and skills doing this course, I hope to further more on the entire specialization. Thanks

Thank you google and all teachers for this great course.

I wish I can learn more from you and I assure will use this certificate to help people solve technology problems.

The course provides a very broad overview of what tech support is all about. I'd recommend this if you are just starting out in technology or even as a refresher course.

It is a very awesome course to learn new things related to IT and do some practical tasks and some awesome quizzes which enhance your skills it's very for beginners ...

Technical support fundamental was an excellent course, i learnt a whole lot and set to put into pratice what i have learnt. Thank you so much for this great opportunity.

i have learn a lot about IT field ,I like the way of teaching, the friendly atmosphere and that the courses are affordable and I can choose most convenient time for me .

benefit of learning online is flexibility. You have the privilege of engaging in some other rewarding activities and IT is a wide world you be soo exited to go into it.

Very informative course. it taught me some new things, and it taught me more about things i knew already. The instructor's lectures are very helpful and straightforward.