课程概述
热门审阅
GP
Feb 24, 2023
I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!
BM
Jul 30, 2018
I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate
4276 - Technical Support Fundamentals 的 4300 个评论(共 10,000 个)
创建者 Akhlesh K M
•Jun 2, 2020
very knowledgeable and job oriented course during this lockdown period i utilize my time on coursera to complete this course
at the end thankyou coursera and google
:)
创建者 Adam W
•May 20, 2020
Really, really solid course. Small, bite-sized chunks of data that are easy to process and collectively add up to a well-rounded understanding of the subject matter.
创建者 Abdullakhujaev A
•May 16, 2020
It was really interesting to learn from professioanls. All the content have provided me a great experience and understanding of the IT field. Really happy with it!!!
创建者 Tom S
•Apr 14, 2020
The information was very well presented and all of the teachers were well spoken and knowledgeable in their field. I look forward to learning more with each of them!
创建者 Robert J B J
•Nov 26, 2019
This course was easy to follow. I love how easy it is to stop for a while because life gets in the way but are able to start again once life becomes more manageable.
创建者 SHAYLIN D
•Sep 30, 2019
The videos make it very easy to follow and understand, the content is exciting and not dry. Having different instructors also keeps each section new and interesting.
创建者 Deleted A
•May 13, 2019
A great way of teaching. I felt like it was easy to grasp the information. Kevin made it easy to understand and use easy language with excitement to keep me engaged.
创建者 Alan D
•Jan 9, 2019
This course was very informative. It helped me to understand areas of the internet, the computer, software, and customer service that I didn't understand completely.
创建者 rtalmon87
•Sep 12, 2018
Solid course for an introduction. Nicely paced and easily digestible for even the busiest people. I found the motivational interview videos to be very encouraging.
创建者 Ângelo M
•Dec 16, 2025
Very informative and step by step intructions well planned and organize. Overall a great experience and a great start into the IT World, great jobs guys at Google !
创建者 Pancu S
•Oct 27, 2025
I already had a base knowledge of how computers work but this course helped me really pin those information, now I feel ready and eager to start in the IT industry
创建者 sco f
•Dec 27, 2024
The instructors were knowledgeable and engagingly presented the material. Using practical examples and real-world scenarios made the concepts easier to understand."
创建者 Zackri “ W
•Jul 2, 2024
I feel so much better after completing this first module. I learned a lot of things that I had been wondering for years. These courses are the bees knees, ya dig.
创建者 Lidya R
•Jan 25, 2024
Very good introduction to the world of information technology. I learnt about the computer hardware and software, the internet, troubleshooting and customer service
创建者 Guilherme M (
•Jul 15, 2023
I was looking for a certificate that could provide me not only a job, but a new career! Technology will open many doors and this course was very important for that!
创建者 Ashraf A
•Jun 25, 2023
Thanks Coursera and Google for approving me and i have been learning many things and getting certificate of Technical Support Fundamentals is something big for me,,
创建者 Tireashia T
•Apr 8, 2023
The Technical Support Fundamentals Course was very informative for a beginner like myself. It gave me a clear rundown of the basics of computer systems and IT role.
创建者 Ruben F
•Jul 16, 2022
I really enjoyed this course. Being someone who hasn't had much experience with computers, this introduction has given me the confidence to seek out more knowledge.
创建者 Michael V
•Jul 8, 2022
Very well done course, learned stuff i didn't know about computers before and i feel like i have a better grip on customer service along with basic computer skills.
创建者 Ken
•Jun 26, 2022
The way Google has this course set up is amazing. The self-paced and not all crammed in one video makes it easier to digest the knowledge and helps anyone succeeds.
创建者 Peter O
•Jan 26, 2022
This course is a good beginner course on the track to becoming an IT Support Specialist. I would recommend this course to anyone looking to start t=in the IT field.
创建者 Saifullah I
•Jul 1, 2021
This course is absolutely fantastic, everything about it from the design, to the lectures all speak volumes, great work it it up, many will benefit in so many ways.
创建者 miguel m
•Jun 19, 2021
loved it, very great introduction on fundamentals and very captivating, really happy to continue courses to get certified and pursue a job in information technology
创建者 Frederic A
•May 22, 2021
Great course! Received some really good information on fundamentals of computers and information technology and I really feel like I'm going in the right direction!
创建者 Olivia
•Mar 26, 2021
I have learned a lot of skills in solving various problems. And learned about computers It also learned how we should have to solve problems for our customers well.