This has been such a wonderful experience. I am so happy that this program was created and designed for people like me who are interested in making a career change.

Very informative, doesn't force you to learn things that you may already know, and allows you to move at your own pace. Everything I would want from a first course.

I really appreciated this course. I learned so much more than I originally knew, and this course gave me more confidence to explore more challenging subjects in IT.

the course is so cool to learn!! the instructor explains clearly the content and they also motivate student which make the student love the course. thanks to Google

Very informative. Covered a broad range of issues and topics that would help me build on what I know and what I wanted to learn. A great introduction to IT support.

For Beginners its great way to start with this course.specially those have interest in IT ,but don't have much knowledge have clear their doubts and myth about IT.

Thanks for such informative course. I will definitely recommend this course to someone who want to learn IT support from scratch. All the best ! Keep Learning ! :-)

It's a very good course. Learnt the basics of IT and all the course structure well organized. Explaining and the instruction are very clear. Got a lot of knowledge

They try their best to help you learn and pass so you can be successful in whatever field in IT you decide to go into. Thank you for Technical Support Fundamentals.

I really enjoyed this course. In this course I learnt a lot of things like what is hardware, software, networking, troubleshooting.

Thanks all of the Coursera team.

Informative, albeit a bit basic. This will be helpful for those who need a ground-up approach to these subjects, as not everyone is informed on computer technology.

I had a wonderful experience in the course and I learned a lot of new information that going to make my beginning journey and background be more powerful to start .

Great intro into a world that is foreign to a majority of people. I am looking forward to the rest of the course and excited for the possibilities that can follow!

Great, introductory course on Technical Support. Learned a lot, confirmed a lot and am ready to move to the next step in starting a career in IT. Thank you so much!

It was great to be able to get a refresh on alot of the basics but also still be learning new concepts, as well as new ways to think about the thing I already know!

A great primer to the world of IT Tech Support. I was very engaged throughout and I appreciated the thought and effort that went into creating this course. Thanks!!

We should never stop learning because life never stops teaching. Thank you for the opportunity to learn and helping me advanced my personal and professional growth.

Course introduced basic concepts of computer system. Relevance of each component present inside the computer. Overall its a good course for learning basic concepts.

this course is actually one of the best that I have received in my life and I'm really happy that I was of provided with this information, thanks to the governments

Very friendly positive vibe from all videos, thank you very much. Amazing user friendly course. I had a great experience - liked content and all course arrangement.

This is awesome course that taught me a lot of new interesting things.Looking forward to take next course in IT Support Professional Certificate.Thank You Google!!!

Nice course which help to improve the fundamentals in technical aspect of view and it will definitely helps us to understand the basic tech terms in day to day life

This has been a very informative course. From the simple concepts to binary and network protocols. Everything has been thoroughly engaging, enjoyable, and relevant.

It was a great experience. Anyone can have a great career in IT. IT has enormous potential. So whats harm in giving it a try !! This course is a boon to fulfill it.

This course is great and it's good for beginners, I would recommend people if they have an interest in computers and if they want to know-how does a computer works!