Well created course. Very easy to understand for beginners. Especially giving access to Qwiklabs is one of the amazing practical scenario provided by Google.

This is an awesome course to start off your journey in the field of IT support. I would definitely recommend this course for all the beginners in this field.

I really enjoyed this courses and all given labs and exercises everything was perfect good start for those welling or aiming to pursue a career in IT support

This was an awesome course with all fundamentals covered beautifully laying a solid foundation for the next courses in this orofessional certificate program.

Feeling awesome ! This knowledge have already boost my confidence. I am keen to learn and experience more that is offered in this very course. Thank you all.

Excellent presentation and delivery of crucial fundamentals to It in general as well as how they directly apply to support positions throughout the industry!

I love it and gain knowledge. I thank Google and Coursera for giving me this course. It is the best course I have not seen yet.

Thank You Google and Coursera!

The course was amazing ! I learnt some new aspects of IT in this course. Looking forward to complete all the courses and expecting to work with Google soon !

This is a great course for someone who's just starting their career in IT.

Wish this could have been available when I was starting my career a few years ago.

It's a good, short, and quick introduction to tech. support and the rest of the courses to be taken to earn a certificate for Google IT Support Professional.

What inspired me most is week 6's course, really made me thinking of my interaction skill with my co-workers, my users, even my friends and families! Thanks!

Great start to this program! I already knew a lot of this information, but it was a good refresher course and it made me excited to continue on this journey.

Amazing! Gives you a great base understanding of what the IT support area has to offer. From the history of computers, to best practices of customer service.

Good explanations of basic fundamentals that we easy to follow. It both reinforced what I already knew and schooled me on things I thought I knew but didn't.

I felt that this course was presented in a easy to learn manor at a good pace to keep it moving and I was able to stop and take additional notes as I needed.

An interesting and useful experience. a great place to start and grow in the industry. Compliments to all involved in putting the course together. Well done!

A good quick course. If you already have some knowledge of computers you will breeze by, but at the same time you will learn something new. Great experience.

I have really enjoyed this course! This course does a good job of starting you off on the fundamentals. If you know nothing about IT this is a great starter.

I really enjoyed taking this class. The way you broke down the secession made it easy for me to understand. Looking forward to the next part of this program.

I really liked it but the course platform stalled. I could not do anything else for a long time so I quit for a couple of weeks because it would not clear. I

This was a good starting course I found that will help provide a good backbone for new IT techs and a good refresher for those who are already in the field.

Excelente curso e metodologia! Estou indo para meu segundo curso em especializacao em Suporte e muito animada com tudo que a plataforma tem me proporcionado

Enjoyable, makes it basic enough for anyone to learn, but still gives really good information and shows examples of how to do things they are teaching about

I happy to end this cert within 1 week and i am glad that i have a lot of knowledge in troubleshooting and solving problem method. Thanks again to Coursera.

This course gives you highlights to be inspired on vast avenue of Computer building to innovation. Thank you Course Content Creators. Keep up the good work.