Thanks very much for everything; All good – learnt lots; In-depth understanding sections of Technical Support and applying this practically.

It's a very good introduction to IT and computing. I like the quizzes and exercises to keep me focus and applying my newly learnt knowledge.

This was a great intro to IT and so very helpful with learning the parts of the computer system to downloading software and troubleshooting.

This is a great course. It changes the way of learning. Those motivational quotes and pinpoint example and hands on lab is totally worth it.

I thought this was a great introduction into the IT realm. I had some basic understanding of the topics but I learned a lot in each section.

it was very nice course, all are clear and easy. thank you for this course it really helps getting started to technical support fundamentals

For a person like me, I mean a person with any knowledge about how the tech world works, this is an amazing course. I am happy and excited.

Thank you for taking the time to list every single step required, it made it helpful when I was doing the Virtual Machine items incorrectly!

This is a great course and should be taken by every single person, it helps a non technical person to understand how computer and web works.

A great overview of computers and information technology. Having never worked in this field before, I found this to be a great introduction.

I have never studied IT, I was never interested, however this course made me want to dive deeper. Very informative and thoroughly explained!

I'm not entirely new to the tech world, so in my honest opinion, this is a very good fundamental course and introduction. No disappointment.

Excelente, curso interactivo con profesionales y expertos en TI. Abarcó gran material y temas fundamentales para especialista en soporte TI.

I really enjoyed this class very refreshing. It's been nice to go over everything with IT professional without having to be in a class room.

Very good introduction to IT Support. Gives you a great overview of all the most important information you will need to know for the career.

I like that the course showed me new way to look at the information I knew and took the time for me to understand the information I did not.

thank you google . i didnt know where to start with in computers but now i do..i hope i can do land a good role in computer industry one day

Este es un curso de muy amplio contenido pero a la vez muy interesante, cubren todo lo fundamental en cuanto a lo que es el soporte tecnico.

It is very important to have a learning envy. It was very useful to learn these skills in this course. Thanks Google and thank you coursera!

A really good review of the basics. Definitely good for someone with little to no tech experience, this will give you what you need to know.

This course is great for those are new to the IT field, if you are needing this certiftication, or even to sharpen or refresh known skills.

I learned many new things from this course like how to assemble a CPU, what is network, OS , softwares etc. It was really a good experience.

This is a very informative course. I definitely plan on continuing learning about this subject matter as Its incredibly interesting and fun.

One amazing course this was. Just love the way the instructors led me though this journey. Best user friendly course I have seen in coursera

I will continue working until I finish the course and I am very excited about the learning and knowledge that I will get in the next course.