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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,933 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

SS

Apr 16, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

GP

Feb 24, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

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5701 - Technical Support Fundamentals 的 5725 个评论(共 10,000 个)

创建者 William A C

Feb 23, 2018

Very good course for IT Technical Support Fundamentals. I would recommend this course for anyone thinking about getting into IT Support.

创建者 Daniel R

Feb 19, 2018

This course does a great job with introducing people to tech support and makes them feel welcome to the field. Very informative and fun.

创建者 David B

Jan 26, 2018

Better than I expected! It was well thought out, organized and a great way to kick off the series of courses necessary for certification.

创建者 Avila F S A

Nov 9, 2025

Fue muy interesante, me gusto el primer modulo porque me ayudo a comprender ciertas definiciones que se usan en mi carrera y no conocia.

创建者 Brandon H

Jun 10, 2025

It covers the basics to get a understanding of what Information Technology is. You gain a new level of knowledge wanting to learn more!!

创建者 Raisul I

Dec 15, 2024

It was great learning fundamentals of technical support. Though it was foundational, but it was quite professional and fully explained .

创建者 Terry E

Dec 12, 2024

Informative for a beginner like myself. I don’t believe this alone is going to get you a job but for sure a step in the right direction.

创建者 Jayy G

Sep 23, 2024

All the instructors were great at teaching the respective IT modules and breaking it down to where anyone can pick it up and understand!

创建者 Rodolfo H J

Jun 2, 2024

Very informative. I went through it to refresh my knowledge. It was a fun experience relearning stuff that would otherwise be forgotten.

创建者 Deleted A

Mar 17, 2024

I enjoyed that it catered to my learning needs, I learn best hands on and I was able to learn doing just that with hands on practical's.

创建者 Rita J R

Feb 29, 2024

Finally done Thank you. I give *****. The course helped me to learn new skills, and the Help support was very accommodating and helpful.

创建者 Jaywant S

Oct 13, 2023

Coursera is a legit and a well-renowned platform that offers high-quality courses, specializations and degree programs. Really I like it

创建者 Carlos S

Jun 22, 2023

Was really helpful and exciting whole the time spent on it, really thanks to Google I'm really improving my IT skills and knowledge too.

创建者 Stone C

Jun 18, 2023

Very informative and well formatted and well paced. Great intro to IT fundamentals. Can't wait to continue with the rest of the courses!

创建者 David R

Feb 8, 2023

Great crosssection of materials covered and breadth of instructors who are informative at an introductory level in each of their fields.

创建者 Donna M S

Jan 13, 2023

This is an excellent course refresher for someone who studied IT after a decade of being stagnant. Highly recommended. Thanks, Coursera!

创建者 ASHARI B S

Dec 3, 2022

Thank you for all the informative and useful content. I really enjoyed browsing through and learning through all the materials provided.

创建者 Sean P

Nov 2, 2022

Excellent Course! It was great at teaching the basics and I feel very confident about all that I will learn with this strong foundation.

创建者 Nwigwe K C

Oct 23, 2022

I want to say thank you to the instructors for making the course as simple and understandable as possible, it was really an eye opener.

创建者 Zade Y

Oct 18, 2022

I absolutely loved this course! It taught me a lot of information about the IT field and how to become an amazing IT Support Specialist!

创建者 David o

Sep 29, 2022

Thanks so much coursera for giving me the opportunity to learn and improve myself and also for showing me the great possibilities ahead

创建者 Chinonyerem O

Sep 13, 2022

It was an awesome experience!

I look forward to taking more courses on this space. Thanks to the amazing instructors. THANK YOU GOOGLE!!!

创建者 Holy F

Aug 6, 2022

highly recommend this course to anyone interseted in IT. The program was engaging and very helpful. I was able to learn while studying.

创建者 Chika E

Apr 23, 2022

Absolutely amazing course. Well-spaced and convenient to learn, informative, and easy to comprehend. I am excited about my future in IT!

创建者 Michael G

Feb 28, 2022

IT seemed informative and well structured with a plethora of good content.

Thank you,

The instructors were also informed and encouraging.