I am very grateful for the lesson I get from different Technical support staff who are competent and resourceful. Thank you so much

The course in very powerful for gaining more technical experience in ICT support for the battement of customer satisfaction during.

Great beginner-friendly course that teaches a solid foundation in software, hardware, networking and trouble-shooting fundamentals.

Confusing, exciting and very knowledgeable! Just when I thought I didn't get it, it was explained in a different way. Great course!

A really great course for a beginner like me! I learned a lot. I really enjoyed learning how computers work and how to build them.

was great and good idea to let any one looking to great his education in technology specialist specialy in this program was assume.

Technical Support Fundamentals course is understandable to learn online, having nice learning environment.

Thanks to google coursera

Enjoyed taking the course. Its hard for me to stay engaged for a lot of things but this course was well designed to keep me focused

Excellent but only for those who are absolute beginners and have no passing familiarity whatsoever with computer technology and IT.

Qwiklabs were the most interesting part of the course and I learned a lot about troubleshooting, customer service and documentation

Excellent presentation, great knowledge skills acquired and it is the first one which actually made sense in each and every lesson.

It was great! This course set me up for success and I cant wait to keep learning about the IT field and everything it has to offer.

This is a very comprehensive and helpful course that covers a wide variety of introductory fundamental concepts in the world of IT.

Very informative for someone who is starting out on their IT career. Knowledge obtained on this course would go a longggggg way. :D

It's great! It takes rather difficult concepts but boils them down into bite sizes and makes them easier to understand and utilize!

Solid Course!! Qwiklabs was a bit frustrating but overall feel more knowledgeable on short term goals for my upcoming career in IT.

This is an awesome course I have ever got across.... There was literally so much to explore and learn.

Thank you so much loved it!!!

To a novice like me, this is an excellent introduction to the world of IT. ThankYou Google, thank you Coursera for this opportunity

This course does a great job in teaching the basics of each category and gives a new learner a broader perspective of the IT field.

Great course. I feel like I understand the basics, the key parts like networking, security, operating systems and trouble shooting.

buenisimo, al principio todo es facil como para familiarizarse y entre mas va avanzando mejor se va poniendo y super bien explicado

Loved how detailed everything was. The course covered the most basic parts of IT. I have clearer concept of how our computers work.

Very cool! I would like to thank the project organizers and the Innovation Technology and Strategy Center (Uzbekistan) on Coursera.

Es un curso muy completo y se dan a entender muy bien los conceptos y la información que se quiere transmitir a lo largo del curso.

Easy to understand and great course flow. I suggest going through the entire course and skimming through what you are confident in.