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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,933 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

SS

Apr 16, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

GP

Feb 24, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

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6051 - Technical Support Fundamentals 的 6075 个评论(共 10,000 个)

创建者 JERARD A S

Jun 17, 2020

I found this course to be very helpful. I really enjoyed being introduced to VM's. This feature helped me narrow down my path in IT

创建者 Ahamed A K

Jun 8, 2020

it was very good course, excellent teachers who could imparted good lectures giving light to the sufficient and area of the course

创建者 MANOJ R M

May 24, 2020

A very nice course with great concepts and great faculty. I suggest this to everyone who loves to work as an IT SUPPORT SPECIALIST.

创建者 Lawrence K

May 23, 2020

Great overview of IT support industry. I especially enjoyed the ending part about problem solving mindset & mock interview process.

创建者 John c

May 19, 2020

Good course. I knew a lot of it, but some of the things about dealing with users and troubleshooting strategies were very helpful.

创建者 Chaz F

Apr 20, 2020

Very informational. I learned a lot, it was a great refresher course as well as learning new things as well in terms of networking.

创建者 GIVANNI H

Mar 31, 2020

This course was great. I learned so much in the time that was conducted to teach the material. I look forward to the other courses.

创建者 Bonnie A S

Feb 26, 2020

The course was extremely information and it was taught in a easy to understand manner. Looking forward to the next course. Thanks

创建者 Douglas G M

Feb 22, 2020

Amazing course, very explained and easy to understand information. It surely added a lot to my knowledge in Information Technology.

创建者 Eduardo D O

Sep 20, 2019

Learned a lot of useful information with this course, i specially found the customer service interaction scenarios very insightful.

创建者 Ryan j p

Aug 29, 2019

Great learning platform and incredibly easy to follow with the guidance of the instructors. I am excited to move on to next course.

创建者 Elena

Jul 22, 2019

Enrolling in this course was one of the best decisions I've ever done! Learned so much and gained so much confidence along the way!

创建者 Mario E

Oct 24, 2018

Un curso básico pero muy recomendable ya que se tratan muchos temas en la introducción al soporte en tecnologías de la información.

创建者 Hiral T

Sep 12, 2018

Its Just Amazing . I personally being an IT person didn't knew many things which i came to know through this section of my course .

创建者 William S L

Feb 6, 2018

Very good information and easy to learn even if experience is limited. Great general knowledge on the basics of how computers work.

创建者 Matthew W D

Jan 28, 2018

The course is presented in an easy to follow and understand format and gave you all the tools needed to complete the required work.

创建者 Zahra Y

May 1, 2025

The beginner-level vocabulary was well taught, explained, and illustrated. I learned much more than I thought I would be able to.

创建者 Lucas B

Feb 27, 2025

Solid information for laying the foundation to jump off of, I look forward to continuing my journey towards completing the course

创建者 Miguel Á D D

Oct 9, 2024

Excelente curso donde puedes aprender todos los fundamentos del soporte técnico de la mano de los mejores profesionales de Google.

创建者 Bhuvan C

Aug 24, 2024

This Course covers Everyting needed for having the fundamental understanding of computer and its system without any complications.

创建者 Christopher W

Jun 18, 2024

This helps with at least gaining knowledge when it comes to Google IT and while its not CompTia its a foot in the door for Google.

创建者 Farooq I

Jun 15, 2024

This course gives a wide overview of technical world and I loved it. All the Google instructors are super nice and great teachers.

创建者 Idrissi M

Mar 2, 2024

I enjoyed the course and felt it was easy to follow. The videos provided a great way to learn, not isolating the info to text only

创建者 Darius N

Sep 11, 2023

This course really means everything to me

Thank you coursera thank you google for this great opportunity,

I'm sincerely grateful.

创建者 Deepika A

Aug 23, 2023

Great experience in learning fundamentals on technical support, materials provided are very useful. Looking forward to learn more.