As a novice in IT, the videos and especially the hands on project increased my hunger to know more about IT. I really love it.

Excelente pude aprender muchas cosas que no sabia y ponerlas en practica ya que me faltaba un recordatorio sobre lo aprendido.

Very good and detailed courses .Easy to understand and the presenter's showed knowledge and dedication they are very inspiring

Very interesting coursework and use of the very basic functions of Information Technology in a way that is easy to comprehend.

The Google IT program is very good and I would encourage other persons to get involve because it would be beneficial for them.

I enjoyed all of the content of Technical Support Fundamentals. I have a sense of accomplishment and motivated to learn more.

This is a good course for both beginners, and and those who want to get back into IT, but need their skills updated/refreshed.

A good beginner course, but a little out of date. It corrects the information but it is a bit tedious getting the corrections.

Gracias a esta curso pude comprender el gran alcance que tiene esta área y que de cierta manera no estaba viendo como tal así.

it help you to get to know how the computer work, understand the computer component and all you need to start IT Support role.

This was completely enjoyable. It was direct and to the point. The layout was great.

Great Job in putting this course together.

The introduction course was well laid out and they had step by step instructions to help our life easier to complete the tasks

Perfeito para iniciantes em TI. Mesmo sabendo alguns dos conceitos, pude aprender, relembrar e reforçar o que já tinha comigo.

This course was very good and it gave me a very good basic understanding of tech support fundamentals. I found it very useful.

I really like how this course is structured, and I am excited to see what new information I can learn in the upcoming Courses!

I learned a lot of interesting information in this course.

Some of it, I was able to immediately apply to make my life better.

I learned a lot during this course. Especially helpful was the efficient way the instructors provided the Binary information.

This course was very educational and challenging. I am excited to start the next course of the IT Support Certificate Program.

The Course that opens the door for the new world (Technology). The complex problems are explained through real life scenarios.

Very cool introductory course! You get a great overview. It leaves you hungry for more. Life is a continious path of learning.

It was a nice intro to tech support and I am nothing but excited to continue on with this course and learn more from coursera!

I liked really to much to learn everything included in this course. It is really very much helpful to IT support professional.

This first course did an amazing job at briefly explaining all of the important roles that one will take when in the IT field.

Great for beginners to learn. Easy to grasp and pay attention to. The hands on learning makes the experience engaging and fun.

I like the style of the teaching, cause I'm 46yrs now a bit slow in learning, but google is giving us an opportunity to learn.