Very accessible and the information was presented in a way that was conducive to learning and retention. Well done!

Really great at teaching and deeply explaining important aspects of skills needed to become an IT support specialist

I basically knew much of the course already but this was a good refresher. Looking forward to a higher level of IT.

Great course to get you started into IT Support as it looks like it's one of the footsteps to get into the industry.

This course is EXTREMELY helpful and I love how it doesn't penalize you for any mistakes like the CompTIA cert test.

a superb basic course for someone completely new to IT. great platform to jump off for the rest of the certification

What a great introduction into the world of IT. Truly filled in some gas on knowledge that had. Truly recommended.

Great course for fundamental IT support information and lays the foundation for the next classes.

Thanks to everyone.

Well put together course, perfect for someone with basic computer skills to start their journey to an IT profession.

It was a great experience learning with google and the trainer keep it very easy and simple to understand the course

saya sengat senang sekali melewati ini semua. dan ilmunya sangat bermanfaat sekali untuk saya. terima kasih Coursera

Technical support fundamental is very good for beginners, you can learn more about what and how computer is working.

The videos were very educative. The presenters provided precise and concise material that was easily understandable.

Very easy to follow. Instructions were straightforward. VM takes a little bit to download. Enjoyed the course al lot

كانت دورة رائعة. لقد تعلمت الكثير من الأشياء واكتشفت أنني بدأت للتو. شكرا لك كورسيرا. شكرا لك جوجل لمنحي هذه الفرصة.

I thoroughly enjoyed this course, and I'm really thrilled they were able to supply these courses for people in need!

This is a very door level class, it introduces many basic concepts of computer. The quality of this course is superb

beautiful intro! I'm looking forward to continuing on this path to see what I'd like to focus on in the world of IT!

an excellent course, even though it is a lot of information they explain it to you in a great and well explained way

I really enjoyed this course and it has given me a broad understanding of computing and am hoping to do more courses

Wonderful! I learned a lot about customer service and technical support fundamentals. Thank you Google and Coursera!

This was a great start to the IT Support role! Learned a ton and this course kept it interesting and easy to follow.

It was an awesome course!

It helped me recap some of my concepts since I have been familiar with computers back then.

Excelente manera de aprender y actualizar conocimientos, para los que ya hemos estudiado una carrera en informática.

Very well laid out course with relevant and important information on topics. High standards as expected from Google.