课程概述
热门审阅
AR
Nov 13, 2020
El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente
GP
Feb 24, 2023
I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!
7476 - Technical Support Fundamentals 的 7500 个评论（共 10,000 个）
创建者 Darren K
•Apr 20, 2020
I LOVE HOW TH INFORMATION IS GIVEN AND ITS NOT BLAND AT ALL. P.S LOVE THE CAT EXAMPLES TO I HAVE ONE CAT MYSELF
创建者 Raouf B
•Apr 16, 2020
Excellent course to introduce the IT support fundamental tasks and what the skills needed to be a professional.
创建者 Dinushkar R
•Apr 1, 2020
Best lecturers and system.Good for who has an idea to have a bright future on IT field.Thanks for Coursera Team
创建者 AD G (
•Mar 20, 2020
Very effective, simple intro into understanding Information Technology (IT) world that is continuously growing.
创建者 Timmy T
•Jan 7, 2020
This was a foot in the door for me and i am happy this was very informative and honestly a great place to learn
创建者 Harsh R
•Nov 18, 2019
One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.
创建者 Harrison M A
•Nov 9, 2019
interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.
创建者 Justin C
•Oct 1, 2019
Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.
创建者 Francisco J B
•Sep 22, 2019
Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!
创建者 Justin A
•Sep 6, 2019
Needs to have more pop up questions during the videos, that would help some people retain the info even better.
创建者 Juston F
•Aug 1, 2019
Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.
创建者 Deleted A
•May 19, 2019
I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.
创建者 Khan N
•May 10, 2019
Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.
创建者 Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
创建者 Bryan M
•Jan 23, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
创建者 Deleted A
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
创建者 vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
创建者 John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
创建者 Eric S
•Oct 26, 2025
This is very good for foundational knowledge or if you are just needing a refresher on some of your knowledge.
创建者 Jesus E J
•Aug 13, 2025
Very informative, and this course does a great job at breaking down the fundamentals of information technology
创建者 Fernando
•Apr 8, 2025
Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.
创建者 Mikhail L
•Feb 25, 2025
Detailed and easy to understand even for very beginner. But still useful for those who know some basics in IT.
创建者 Nenye L
•Feb 11, 2025
This course has really opened my eyes to the things i don't know about IT support. i fine the course inspiring
创建者 judica k
•Jun 16, 2024
Thanks google for Good course i hope can help me to start living again after loosing hope in gaining knowledge
创建者 Deleted A
•May 12, 2024
very easy to follow along. At times it does spend too much time on certain topics but overall very good. 4.8/5