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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
163,076 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

SS

Apr 16, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

筛选依据:

9701 - Technical Support Fundamentals 的 9725 个评论(共 10,000 个)

创建者 Matthew D

Mar 26, 2020

i feel really good about everything i learned and that i have a great starting off point.

创建者 Adarsh B M

Mar 18, 2020

Thank you to my instructors, all those who worked this course out at Google and Coursera.

创建者 cherier a

Mar 7, 2020

it was very fun to learn new skills , now i know how to speak to clients and troublshoot

创建者 Dawn K

Mar 4, 2020

This was a great course to learn the beginning skills needed for a tech support position!

创建者 Ernest D

Feb 12, 2020

its a good course, its brushes you through what youre likely to face in your support jobs

创建者 Berthony J

Dec 10, 2019

Very good to someone who has no idea in the field, or refresher if you already know some.

创建者 Mohd D b Z A

Nov 15, 2019

A great course for people that want to learn the fundamental of computing and technology.

创建者 none

Nov 14, 2019

It was awesome taking part in this Course. Thank you Coursera and Google IT support team.

创建者 Ian D

Oct 24, 2019

very easy to understand and very well put together. thank you so much for the experience.

创建者 Crystal D

Oct 1, 2019

I love the format of this course. The videos are engaging and the Notes button is genius.

创建者 Annisa P B

Sep 28, 2019

It's such a great introduction and the courses motivate me to keep going on this journey!

创建者 Sean M

Aug 22, 2019

Everything was informative and helpful. I'm hoping to continue my courses and learn more.

创建者 Matilda C

Jun 5, 2019

Fantastic course. Learned so much and look forward to applying newly learned skill sets.

创建者 Bryam E

Apr 4, 2019

Easy to follow videos and quick quiz's are a good implementation as it keeps you engaged.

创建者 Jason H

Jan 21, 2019

Course is excellent want to gain a very high level understanding of the IT support world.

创建者 Christopher B W

Jan 21, 2019

Great introductory course! This sets the stage for the following courses in the program.

创建者 Alexandr E

Dec 14, 2018

Прекрасный вступительный курс, интересна работа с удаленными компьютерами в лабораторных.

创建者 Nathan B

Nov 15, 2018

So far the best IT site I have been on. Love that you have tests, reading and active labs

创建者 Joseph M

Jul 21, 2018

Great beginning course to really get my motivation up for continuing on with the courses.

创建者 Kushal Y

Jul 3, 2018

Excellent explanation by great professionals easy to understand and to complete very fast

创建者 Ashfaq A M K

May 1, 2018

THIS COURSE IS VERY USEFUL FOR BEGINNERS WHO HAVE NO KNOWLEDGE ABOUT BASICS OF A COMPUTER

创建者 Jose R

Mar 5, 2018

Excellent course and easy to follow. I enjoyed the lab assignments. Learned a great deal.

创建者 Deanna D

Feb 21, 2018

Great class. I love the lab options to practice really help to better understand concepts

创建者 M J M R

Jan 25, 2018

except Windows instance every thing excellent.It is so slow rather than a VPN connection.

创建者 Guilherme B

Oct 8, 2025

Absolutamente relevante para a construção de uma base forte em Tecnologia da Informação.