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The DMAIC Framework - Define and Measure Phase
SkillUp

The DMAIC Framework - Define and Measure Phase

Jaswant Singh Verma
SkillUp
Madhumita Pati

位教师:Jaswant Singh Verma

包含在 Coursera Plus

深入了解一个主题并学习基础知识。
初级 等级

推荐体验

9 小时 完成
灵活的计划
自行安排学习进度
深入了解一个主题并学习基础知识。
初级 等级

推荐体验

9 小时 完成
灵活的计划
自行安排学习进度

您将学到什么

  • Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives.

  • Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters.

  • Explain process mapping and define key performance metrics.

  • Plan data collection activities to quantify the performance of the process.

要了解的详细信息

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授课语言:英语(English)

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积累特定领域的专业知识

本课程是 ASQ-Certified Six Sigma Green Belt (CSSGB) Exam Prep 专项课程 专项课程的一部分
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该课程共有5个模块

In this module, you will learn the essential foundations for project initiation. The focus is on project identification, understanding the voice of the customer (VoC), and grasping fundamental project management principles. You’ll discover how to select projects effectively, comprehend customer needs through the VoC, and the basics of project management. You’ll also learn about project selection processes, process components, benchmarking concepts, and stakeholder analysis. The module also delves into VoC data collection, how to translate it into critical to quality (CTQ) factors, applying the KANO model, crafting project charters, defining project scopes, and tracking key project metrics. Finally, this module is your gateway to understanding project commencement and customer-centric project initiation.

涵盖的内容

8个视频2篇阅读材料4个作业1个讨论话题

In this module, you will learn about the fundamental tools crucial for effective project planning. You will gain insight into the work breakdown structure (WBS), Gantt charts, critical path method (CPM), and program evaluation and review technique (PERT. Additionally, the module discusses project documentation essentials, elements of project risk analysis, management and planning tools, and strengths, weaknesses, opportunities, and threats (SWOT) analysis. You will also learn about the benefits of decision matrices, quality metrics such as DPU, DPO, DPMO, Sigma level, and cost of poor quality. Finally, the module explores stages of team evolution, role management, and decision-making aids and offers a comprehensive insight into essential techniques vital for successful project management and planning.

涵盖的内容

8个视频1篇阅读材料4个作业1个讨论话题

In this module, you will focus on important statistical concepts and data-gathering techniques. You will learn about process analysis, probability basics, and various statistical distributions like normal, binomial, and Poisson. You will also gain insight into different data types, planning data collection, sampling methods, and operational definition worksheets. Next, the module delves into measures of central tendency and dispersion, and graphical representation. You will be introduced to statistical ideas such as probability, diverse data types, and effective data collection strategies, empowering you to summarize, analyze, and interpret data confidently in project scenarios.

涵盖的内容

9个视频1篇阅读材料4个作业1个讨论话题

In this module, you will gain insight into measurement system analysis (MSA), which is an in-depth evaluation of a measurement process to assess the quality and reliability of measurement systems used in data collection. You will also learn to evaluate and improve the existing measurement systems in a process or organization, identify sources of measurement error, assess measurement system performance, and implement strategies to enhance measurement accuracy and precision. Finally, this module also focuses on evaluating and assessing the performance and capability of a process to meet customer requirements and specifications.  

涵盖的内容

4个视频2篇阅读材料3个作业1个讨论话题

This is a peer-review assignment based on the concepts taught in The DMAIC Framework: Define and Measure Phase course. In this assignment, you will be able to explain how to apply the define and measure phases of the DMAIC framework in a real-life scenario.

涵盖的内容

1个视频2篇阅读材料1次同伴评审

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位教师

Jaswant Singh Verma
SkillUp
3 门课程2,466 名学生
SkillUp
SkillUp
106 门课程314,900 名学生

提供方

SkillUp

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