This course introduces the fundamentals of user research methods and practices. Understanding users, identifying their concerns, and addressing their frustrations are key to designing usable, engaging, and persuasive UX products. The course explores various techniques for gathering insightful user data, offering participants the opportunity to delve into user behavior and learn how to interpret this data to uncover opportunities for design improvement.


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该课程共有6个模块
This course introduces the fundamentals of user research methods and practices, focusing on understanding users, identifying their concerns, and addressing frustrations. Key to designing engaging and effective UX products, it covers various techniques for gathering insightful user data. Participants will explore user behavior nuances and learn to interpret behavioral data to uncover opportunities for impactful design solutions.
涵盖的内容
2个视频3篇阅读材料1个讨论话题
This module introduces audits as a key component of the research stage, covering their importance, methods, and objectives. It also includes a detailed lesson on literature research and conducting competitive analysis.
涵盖的内容
6个视频5篇阅读材料1个作业
This module introduces stakeholder and expert interviews, covering their roles, learning objectives, and expected outcomes. It also introduces user research, its objectives, and commonly used research methods.
涵盖的内容
4个视频8篇阅读材料1个作业
This module covers the planning and execution of user research, focusing on contextual inquiry. It explores defining study objectives, team building, roles and responsibilities of each team member, and the six phases of conducting contextual inquiry with target users.
涵盖的内容
6个视频5篇阅读材料1个作业
This module introduces two qualitative user research methods: focus group studies and self-documentation. It explores their advantages, challenges, and their practical applications.
涵盖的内容
5个视频3篇阅读材料1个作业
This module introduces systematic methods for modeling and analyzing user research insights. It covers techniques such as affinity analysis, activity diagrams, and decision trees, enabling the identification and presentation of clear, concrete and actionable findings.
涵盖的内容
6个视频5篇阅读材料2个作业1个插件
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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