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学生对 University of Pennsylvania 提供的 Improving Communication Skills 的评价和反馈

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2,066 个评分

课程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

热门审阅

TR

Feb 24, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

DC

Jan 5, 2021

I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.

筛选依据：

226 - Improving Communication Skills 的 250 个评论（共 527 个）

创建者 Ryan I

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Apr 5, 2023

Great course to learn about communication and goal settings.

创建者 Dimitra T

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Jan 2, 2024

Very good lecture i saved all the documents for study alone

创建者 Venkatesh B

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Nov 5, 2019

awesome course for those who master their behavioral skills

创建者 Jason G N T

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Oct 5, 2019

Maurice is great! Very clear.. Good course.. Learnt a lot..

创建者 Trishanan d

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Jun 2, 2018

Its a good course which is explained with a lot of examples

创建者 william w

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Sep 22, 2022

Great overall course on communication and easy to digest.

创建者 Faith J

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Jun 10, 2022

I've learned a lot about communications from this course.

创建者 Deanne S

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Mar 9, 2022

The instructor was great, everything was understandable :)

创建者 Inchara M G I

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Jul 8, 2023

I have learned many things and i have improved my english

创建者 Bernard D V

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Nov 1, 2018

Great course about Communication. Clear, nice and easy :)

创建者 Inna M

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Jun 26, 2020

Great content, which stimulates thinking and memorising

创建者 Jose R S L

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Jul 24, 2018

Falta traducción al Español, deberían tener esta opción

创建者 Hope O

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Nov 16, 2019

Excellent course. Every lecture brought new knowledge.

创建者 VEENA V N

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Aug 26, 2019

It was an informative course. Learned many new things

创建者 Sonja L

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Mar 4, 2019

Lost of great examples to really explain the content

创建者 Andrew

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Aug 4, 2024

Very informative, easy to follow, and entertaining!

创建者 Varun A

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Aug 25, 2023

This course is super good, definitely check it out.

创建者 Malena G

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Mar 29, 2022

Excelente curso! Ideas muy interesantes y practicas

创建者 steven m

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May 31, 2020

Very informative! A master of his craft! Thank you!

创建者 Eman A A

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Sep 16, 2019

it was an amazing online course i have ever learnt

创建者 ssvetozar

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Mar 19, 2022

Very usefull end intersting presentations.Thanks

创建者 murtuza a

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Feb 2, 2021

One of the best courses in Communication Skills

创建者 Mary O

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Nov 17, 2024

Thai course is very impressive and praCTI all.

创建者 Gaurav P

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Apr 15, 2020

Thanks a lot coursera. I really learned a lot.

创建者 Arthur L C I

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Jun 7, 2025

I love this course I’ve learned a lot from it