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学生对 University of Pennsylvania 提供的 Improving Communication Skills 的评价和反馈

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2,066 个评分

课程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

热门审阅

SP

Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

SH

Aug 29, 2022

This is one of the best courses I've attended. The instructor was impressive. I learned a lot from this course. I absolutely recommend this course to anyone willing to improve her/his communication.

筛选依据：

476 - Improving Communication Skills 的 500 个评论（共 527 个）

创建者 Hugh T

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Oct 4, 2020

Very engaging videos with great examples to illustrate points.

创建者 Shahzaib A

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Apr 19, 2020

It should tell more about communication otherwise its great

创建者 Steve R

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Aug 24, 2020

Great professor explaining how communication really works.

创建者 Neil M

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Mar 28, 2024

It was very informative and some useful skills learnt.

创建者 Sonika T D S

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Jun 11, 2017

Good experience and a very good learning .......thanks

创建者 Yukari S

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Feb 6, 2022

It is good module to learning communication skill

创建者 Here W G

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Apr 25, 2020

This course is powerful if you can use it right.

创建者 Leo B

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Apr 20, 2020

I enjoy taking this course. It's very practical.

创建者 Anshuman S

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Jun 12, 2018

Well designed and articulated course!Excellent!

创建者 Saqib R

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Sep 16, 2017

very informative and help to enhance abilities

创建者 Joseph K

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Jan 28, 2019

Some of the quizzes were too difficult.

创建者 Deborah O

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Apr 21, 2020

Very impressive and interesting course

创建者 Ayotunde R

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Sep 14, 2017

An informative and enjoyable course.

创建者 Prapanpong S

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May 27, 2023

It was a very interesting course.

创建者 ABIOLA A

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Apr 30, 2020

Very insightful and practical

创建者 Jaime G

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Nov 19, 2023

So interesting this Course!

创建者 Garry C

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May 20, 2022

All are good and relevant

创建者 INALEGWU V O

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Sep 27, 2020

Apt and comprehensive!

创建者 José M L d A

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Oct 16, 2020

Interesting week #4

创建者 YAZAN Z M A

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Jul 5, 2025

Really great course

创建者 Fred S B

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Sep 15, 2022

Excellent resource

创建者 Giancarlo F

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Jan 26, 2025

Great basic course

创建者 Michael K

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Dec 23, 2022

Very informative.

创建者 Salma k

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Apr 16, 2020

It was helpful 😊

创建者 Rodrigo B d S

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Jun 11, 2017

Very good tips!