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学生对 University of Pennsylvania 提供的 Improving Communication Skills 的评价和反馈

4.7
2,066 个评分

课程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

热门审阅

TR

Feb 24, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

DC

Jan 5, 2021

I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.

筛选依据:

151 - Improving Communication Skills 的 175 个评论(共 527 个)

创建者 Nancy Z

Jul 31, 2023

The professor is a great communicator, he is engaging and positive. He definitely practices what he preaches.

创建者 mario t

Feb 12, 2020

Great material and content, very easy to understand due to the small capsules of information for each module.

创建者 Nicolás F

Apr 19, 2020

Helps structure in your head what you have probably already experienced in real life negotiation situations.

创建者 Biplab K S

Jul 18, 2018

The course is in detail to improve effective communication skill development. It will helpful. Thanks a lot.

创建者 Anjali N

Jun 17, 2021

I learn lots of skills and strategies from this course. Thank you, professor and university for this course

创建者 Dawn E B

Apr 16, 2020

Great course! Gave me some great tools to improve communication in my current career as a military officer.

创建者 Eric P

Sep 12, 2025

Loved how the professor brings in storytelling to simplify concepts and make them relatable. Great course!

创建者 jennifer s

Oct 27, 2022

This was really interesting and informative. Concepts were explained well and relevant examples provided.

创建者 Janet L

Jan 27, 2024

Wonderful and best course ever attended. Full of real life examples and informative. Must attend for all.

创建者 Robert W S

Feb 10, 2022

Although this was a Wharton business course, it provided valuable lessons and insight into everyday life.

创建者 Kalum D S

Jun 18, 2020

I enjoyed this course thoroughly. I got so much out of this and highly recommend this course to everyone.

创建者 ben a

Oct 26, 2020

Very useful and practical! Would recommend fellow learners to use some of the practical tactics at work.

创建者 Chafai Y

Jun 1, 2020

Was a great course Thank you Sir Maurice, I get deeply in communication and that helped a lot thank you,

创建者 Samantha B

Jun 26, 2023

Very good indeed! I learn lots of interesting insights into this area and the professor was excellent.

创建者 Ayed A Q

Dec 26, 2021

The most rewarding communication skills course I've ever attended! Thank you for the great experience.

创建者 Kona M

Jun 12, 2020

I'm very glad to avail this course.Thanks coursera for giving me the oppurtunity to avail this course.

创建者 vishnu s p

Aug 31, 2020

I enjoyed the course a lot and it was very helpful. Looking forward to take part in more such courses

创建者 Alex P

Jun 4, 2018

A thought provoking and useful course. Recommended. Thank you for producing such an excellent course.

创建者 SHAHZAIB

Apr 24, 2020

Very Practical in nature and believe me, you will find its application in every phase of your life.

创建者 Vaibhav N

Oct 27, 2021

Course was fantastic and there was too much to learn. One of the best courses offered by coursera.

创建者 Huanhuan J

Oct 30, 2017

With the detailed examples & helpful information, really think I can use them in both work & life.

创建者 May K

Oct 7, 2021

The professor convey the interesting topic in an extraordinary way with a well structed content.

创建者 Vaibhav S

Mar 27, 2020

This is so constructive and well explained course on improving skills in communication. Thank you

创建者 Tuhin C

Jan 28, 2018

Easy to understand, amazing content but so hard to imbibe. I will come back and re do this course

创建者 Kevin G

Jul 24, 2017

Definitely something new here for everyone to learn. We can all improve our communication skills.