Chevron Left
返回到 Introduction to Operations Management

学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

4.4
星
2,783 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

RE

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据：

401 - Introduction to Operations Management 的 425 个评论（共 640 个）

创建者 ALEX M S I Y

•

Sep 29, 2025

EXCELLENT

创建者 Niloy M

•

Apr 26, 2020

Brilliant

创建者 Skye L

•

Nov 15, 2019

Thumb up!

创建者 amibag

•

May 21, 2017

Thank you

创建者 Luisa B

•

May 6, 2017

Loved it!

创建者 Vinícius S

•

Nov 2, 2024

Awesome!

创建者 Doğancan Ç

•

Oct 19, 2016

Thanks !

创建者 DAWUD W

•

Mar 13, 2017

Awesome

创建者 Văn D C

•

Apr 14, 2023

goood

创建者 Piriyapong W

•

May 9, 2020

Great

创建者 George P

•

Dec 4, 2018

Great

创建者 Javier J

•

Jan 9, 2018

great

创建者 Parthkumar D M

•

Jul 24, 2025

good

创建者 MATHESH M

•

Jun 11, 2025

Good

创建者 Rani i M

•

May 31, 2025

best

创建者 ipsita m

•

Feb 25, 2025

good

创建者 RAMSHETTI G

•

Sep 1, 2024

Good

创建者 Vishnu P

•

Jul 31, 2024

Good

创建者 Abhishek J

•

Jan 4, 2023

Good

创建者 Simon Z

•

Apr 12, 2016

Good

创建者 ahmed m

•

Feb 24, 2016

err

创建者 christine

•

Feb 6, 2016

很实用

创建者 Nguyễn T Y

•

Aug 23, 2025

OK

创建者 Brian K

•

Sep 15, 2016

l

创建者 P K S

•

Apr 18, 2016

I