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Problem Solving Skills and Critical Thinking

Coursera PlusMonthly 3 个月课程4 折优惠 ，让你轻松掌握闪耀技能。立即节省

Problem Solving Skills and Critical Thinking

位教师：Wiley Skills Network

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10个模块

深入了解一个主题并学习基础知识。

初级等级

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1 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

10个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

1 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

您将学到什么

Identify and define problems using a systematic approach
Break down complex problems into manageable components
Prioritize tasks effectively using logic trees

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Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有10个模块

Based on the best-selling book, Bulletproof Problem Solving, by Charles Conn and Robert McLean. This course offers a systematic, structured approach to problem-solving, providing learners with tools to address challenges in both personal and professional environments. By using real-world case studies, participants will develop the skills needed to analyze complex problems and take actionable steps toward their resolution.

The course emphasizes the importance of logical strategies for decision-making, empowering individuals with techniques to plan for the long term. Throughout the course, learners will engage with practical content, helping them improve their problem-solving abilities across various scenarios. What makes this course unique is its clear, visual framework that combines theory with real-world applications. The structured, seven-step process enables students to break down complex issues, prioritize tasks, and apply problem-solving methods to a variety of situations. Business professionals, managers, and individuals facing decision-making challenges will benefit from this course. While no prior experience is required, some basic understanding of logic and critical thinking will enhance the learning experience. From Bulletproof Problem Solving Copyright © 2018 by Charles Conn and Robert McLean. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Used by arrangement with John Wiley & Sons, Inc.

单元详情

In this section, we apply the Bulletproof seven-step problem-solving cycle, building MECE logic trees to break issues apart, then prioritizing key variables to direct analytics and synthesize actionable recommendations.

涵盖的内容

2个视频7篇阅读材料1个作业

2个视频总计2分钟

Course Overview1分钟
Learn the Bulletproof Problem Solving Approach - Overview Video1分钟

7篇阅读材料总计70分钟

Introduction10分钟
The Bulletproof Problem Solving Cycle10分钟
Does Sydney Airport Have Adequate Capacity10分钟
Should Rob Install Solar Panels on His Roof Now10分钟
Where Should I Move10分钟
Making Pricing Decisions in a Start-up Company10分钟
Should Charles Support the Local School Levy10分钟

1个作业总计10分钟

Mastering Structured Problem Solving Techniques10分钟

In this section, we convert vague challenges into outcome-focused problem statements, employing SMART criteria, KPIs and explicit scope boundaries to streamline analysis and secure strategic advantage.

涵盖的内容

1个视频4篇阅读材料1个作业

In this section, we build MECE logic trees, compare deductive versus inductive structures, and apply pruning to prioritize high-impact root causes, streamlining analysis and improving strategic decision allocation.

涵盖的内容

1个视频7篇阅读材料1个作业

1个视频总计1分钟

Problem Disaggregation and Prioritization - Overview Video1分钟

7篇阅读材料总计70分钟

Introduction10分钟
Case Study Saving Pacific Salmon From Initial Component Tree to Refined Hypothesis Tree10分钟
Deductive Logic Trees10分钟
Case Study Bay Area Nursing Related Patient Outcomes10分钟
Advanced Class Using Cleaving Frames to Take Apart Problems10分钟
Case Study Climate Change Abatement and the Cost Curve10分钟
Team Processes in Problem Disaggregation and Prioritization10分钟

1个作业总计10分钟

Analyzing Problem Structures and Decision-Making Frameworks10分钟

In this section, we explore critical path workplans, blend chunky and lean planning with one day answers, and adopt agile team norms that reduce bias and spark inventive, data informed problem solving.

涵盖的内容

1个视频5篇阅读材料1个作业

1个视频总计1分钟

Build a Great Workplan and Team Processes - Overview Video1分钟

5篇阅读材料总计50分钟

Introduction10分钟
Chunky Workplans and Lean Project Plans10分钟
Team Norms10分钟
A Practical Way to Deal with Biases10分钟
Solicit Outside Views (But Be Careful With Experts)10分钟

1个作业总计10分钟

Effective Teamwork and Analytical Practices10分钟

In this section, we use heuristics and rules of thumb to size relationships, choose focused analyses that objectively test hypotheses, and coordinate team checks that minimize bias before complex modeling.

涵盖的内容

1个视频2篇阅读材料1个作业

In this section, we learn when heuristics falter and how to select, resource, and deploy Bayesian statistics, regression, Monte Carlo simulation, randomized controlled trials, machine learning, and game theory for demanding data challenges.

涵盖的内容

1个视频11篇阅读材料1个作业

1个视频总计1分钟

Big Guns of Analysis - Overview Video1分钟

11篇阅读材料总计110分钟

Introduction10分钟
Which Big Gun to Choose10分钟
Regression Models to Understand Obesity10分钟
Bayesian Statistics and the Space Shuttle Challenger Disaster10分钟
Constructed Experiments RCTs and A/B Testing10分钟
Natural Experiments Voter Prejudice10分钟
Simulations Climate Change Example10分钟
Routing School Buses with Computers10分钟
Crowdsourcing Algorithms10分钟
Should We Go to Court? CSIRO Wifi Example10分钟
Where to Serve in Tennis Game Theory Example10分钟

1个作业总计10分钟

Analytical Tools and Strategic Decision-Making10分钟

In this section, we synthesize multi-source findings into succinct insights, apply pyramid logic to structure data narratives, and refine storytelling techniques to persuade skeptical stakeholders, ensuring analyses directly influence decisions.

涵盖的内容

1个视频3篇阅读材料1个作业

In this section, we classify uncertainty levels, construct logic trees and scenario analyses, and apply real-option portfolios to design resilient long-term strategies across capital investment, career trajectories and ecosystem conservation.

涵盖的内容

1个视频8篇阅读材料1个作业

1个视频总计1分钟

Problem Solving with Long Time Frames and High Uncertainty - Overview Video1分钟

8篇阅读材料总计90分钟

Introduction10分钟
Logic Trees to Deal with Uncertainty10分钟
Case Examples of Long Time Frames and Uncertainty20分钟
Case Study Will My Retirement Savings Last10分钟
Case Study How to Make Really Long Term Investments10分钟
Scenarios for Major Uncertainties10分钟
Staircase Architecture10分钟
Theory of Change Map10分钟

1个作业总计10分钟

Navigating Complexity in Long-Term Problem Solving10分钟

In this section, we map interconnected systems to classify obesity and overfishing as wicked problems, apply the seven-step framework to decompose causes, and prototype ecologically-economic policy solutions.