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探索 "客户洞察 "课程目录
- 状态:免费试用
Emory University
您将获得的技能: 留住客户, 时间序列分析和预测, 微软Excel, 回归分析, 营销, 客户分析, 预测建模, 营销分析, 客户获取管理, 客户需求规划, 收入预测, 预测, 营销效果
- 状态:免费试用
IESE Business School
您将获得的技能: 营销策略, 打造品牌, 战略营销, 品牌战略, 消费者行为, 营销, 价值主张, 营销分析, 营销渠道, 客户洞察, 需求规划, 目标受众, 市场分析, 产品战略, 营销传播, 数字化营销
- 状态:免费试用
University of Illinois Urbana-Champaign
您将获得的技能: 用户反馈, 创新, 市场调查, 商业策略, 客户体验战略(CX), 新产品开发, 消费者行为, 案例研究, 产品开发, 客户分析, 营销心理学, 客户洞察, 设计思维, 构思, 用户关系管理, 需求评估
- 状态:预览
Coursera Instructor Network
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- 状态:免费试用
University of Virginia
您将获得的技能: 案例研究, 市场动态, 市场调查, 消费者行为, 营销心理学, 价值主张, 收入管理, 客户洞察, 行为经济学, 分析, 竞争分析, 全球营销, 客户分析
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
- 状态:预览
Coursera Project Network
您将获得的技能: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
- 状态:新状态:免费试用
您将获得的技能: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Customer Analysis, Market Intelligence, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Business Marketing, Data-Driven Decision-Making, Product Development, Product Strategy, Gap Analysis, Data Analysis, Innovation
- 状态:新状态:预览
您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
- 状态:免费试用
University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Analysis, Marketing Strategies, Return On Investment, Consumer Behaviour, Growth Strategies, Predictive Modeling
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: 数据分析, 道德标准与行为, 市场调查, 负责任的人工智能, 市场趋势, 分析, 趋势分析, 客户洞察, 数据驱动的决策制定, 市场情报, 市场分析, 竞争分析, 生成式人工智能, 客户分析, 个性化服务
- 状态:免费试用
您将获得的技能: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
总之,以下是 10 最受欢迎的 customer insights 课程
- 营销决策预测模型: Emory University
- 市场营销:客户的需求和愿望: IESE Business School
- 以客户为中心的创新: University of Illinois Urbana-Champaign
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- 定价策略中的客户价值: University of Virginia
- Managing Customer Expectations with Jagdish Sheth: Kennesaw State University
- Machine Learning in Retail: Coursera Project Network
- Market Research and Competitive Analysis: Microsoft
- Generative AI in Customer Service Operations Training: Simplilearn
- Customer Value, Acquisition, and Retention: University of Maryland, College Park