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Coursera Project Network
您将获得的技能: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing
- 状态:新状态:预览
您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Google Cloud
您将获得的技能: Google Gemini, Text Mining, Google Cloud Platform, Data Management, Image Analysis, Big Data, Unstructured Data, SQL, Large Language Modeling, Data Analysis, Statistical Reporting, Machine Learning
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
- 状态:免费试用
University of Maryland, College Park
您将获得的技能: Pay Per Click Advertising, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Search Engine Marketing, Keyword Research, Digital Marketing, Data-Driven Decision-Making, A/B Testing, Marketing Effectiveness, Online Advertising, Data Analysis, Contextual Advertising, Big Data, Customer Analysis, Key Performance Indicators (KPIs), Customer Data Management, Predictive Analytics, Machine Learning
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: 人工智能, 案例研究, 营销策略, 客户洞察, 营销活动经理, 数据伦理, 社交媒体活动, 营销分析, 性能分析, Google Analytics(分析), 生成式人工智能, 客户分析, 营销自动化, 负责任的人工智能
Coursera Project Network
您将获得的技能: Google Analytics, Web Analytics, Benchmarking, Content Performance Analysis, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Real Time Data, Marketing
Coursera Project Network
您将获得的技能: Content Performance Analysis, Target Audience, Facebook, Driving engagement, Social Media Marketing, Customer Insights, Social Media, Social Media Management, Advertising, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric
- 状态:免费试用
Emory University
您将获得的技能: 消费者行为, 数据驱动的决策制定, 客户洞察, 数据操作, 微软Excel, 回归分析, 营销分析, 探索性数据分析, 营销, 营销效果, 透视表和图表, 统计分析, 描述性统计, 数据分析
- 状态:免费试用
ESSEC Business School
您将获得的技能: 酒店 Operator, 商业估值, 数据驱动的决策制定, 营销, 酒店管理, 投资回报, 收入管理, 客户需求规划, 创造需求, 数字化营销, 预测, 资产管理
- 状态:免费试用
University of Colorado System
您将获得的技能: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling
总之,以下是 10 最受欢迎的 customer insights 课程
- Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
- Generative AI in Customer Service Operations Training: Simplilearn
- GenAI for Customer Service Teams: Coursera Instructor Network
- Analyze Customer Reviews with Gemini Using SQL: Google Cloud
- GenAI for Customer Communication: Coursera Instructor Network
- Digital Marketing Analytics: University of Maryland, College Park
- 面向营销分析师的 GenAI:创新营销策略: Coursera Instructor Network
- Digging Deeper into Audience Reports in Google Analytics: Coursera Project Network
- Audience Demographics with Facebook Audience Insights : Coursera Project Network
- 有意义的营销洞察: Emory University