Welcome to our transformative course designed to guide small business owners and entrepreneurs through the rapidly evolving landscape of Artificial Intelligence (AI). In this journey, you will develop a comprehensive understanding of AI's history, its evolution, and the myriad ways it is revolutionizing small business industries to foster growth and enhance productivity. By delving into the practical applications of predictive AI models, you'll learn how to leverage your business data for informed decision-making, accurate forecasting, and improving customer experiences.


您将学到什么
Learn how to harness predictive and AI to forecast demand and understand customer behavior by leveraging the data they collect.
Learn how to harness generative AI to to design products and services, create social media and marketing content, and improve customer service.
您将获得的技能
- Governance
- Artificial Intelligence
- Generative AI
- Responsible AI
- Data Ethics
- Forecasting
- Predictive Analytics
- Business Process Automation
- AI Product Strategy
- Law, Regulation, and Compliance
- Data Governance
- Business Ethics
- Program Implementation
- Business Planning
- Customer Service
- Case Studies
- Small Business Accounting
- Personally Identifiable Information
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

该课程共有6个模块
In this first module, we will introduce you to the course and the objectives. You'll have the the opportunity to connect with your peers and get familiar with the Coursera platform and support resources. Also, we will provide a brief history of the development of AI and the types of business problems AI can help solve.
涵盖的内容
4个视频8篇阅读材料5个作业2个讨论话题
In this module, we focus specifically on AI techniques that can be used by businesses for predictive analysis. Small businesses can use predictive analysis to forecast demand and understand customer behavior by leveraging the data they collect.
涵盖的内容
4个视频5篇阅读材料5个作业1个讨论话题
In this module, we focus on the newest development in AI - Generative AI. Small businesses can use Generative AI to design products and services, create content for social media and other marketing campaigns, and improve customer service.
涵盖的内容
3个视频4篇阅读材料4个作业1个讨论话题
In this module, we discuss the ethical and moral dilemmas of using AI. We provide a guide for small businesses to manage risks with AI.
涵盖的内容
5个视频6篇阅读材料6个作业1个讨论话题
This module discusses several cases where small businesses can benefit from using AI. These cases come directly from interviews with small business owners.
涵盖的内容
12个视频8篇阅读材料2个作业1次同伴评审1个讨论话题
In this module we will bring together everything you've learned about AI, its role in small businesses, and the case solutions you've studied to craft an AI implementation plan for your own real or hypothetical business.
涵盖的内容
1篇阅读材料1个作业
位教师


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常见问题
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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¹ 本课程的部分作业采用 AI 评分。对于这些作业,将根据 Coursera 隐私声明使用您的数据。