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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

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1,130 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据：

126 - Conflict Resolution Skills 的 150 个评论（共 290 个）

创建者 Ganesh 5

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Jul 24, 2022

Well knowledgable course

创建者 Ольга Г

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Dec 2, 2025

It`s very cool course!

创建者 Juan C B D L

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Oct 21, 2021

Buen curso y concreto.

创建者 Carmela D C

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Sep 13, 2025

extremely interesting

创建者 Winston A W

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Jul 22, 2020

Excellent, thank you.

创建者 Fernando O

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Apr 22, 2016

Simple and practical!

创建者 Afolabi D T

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Jul 20, 2020

good and professionl

创建者 Fatai J

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Feb 15, 2016

A must-learn for ALL

创建者 Корнев Н А

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Oct 13, 2025

Очень информативнно

创建者 Manoj B

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Nov 4, 2024

Very helpful course

创建者 Crescent M

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Oct 6, 2023

Enjoyed the course.

创建者 Tess M

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Sep 29, 2020

Nice and short too!

创建者 Odette G G M

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Aug 12, 2020

Excelente contenido

创建者 Okpeyeaghan O P

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Jul 11, 2020

Thank you very much

创建者 Parulekar P S

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Jul 22, 2020

Wonderful course!

创建者 KEWARIN S

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May 7, 2020

well explained 🙏

创建者 Naresh K L

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Apr 20, 2017

Excellent course.

创建者 Sharat S (

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Nov 27, 2025

excellent course

创建者 FARUKH S

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Aug 20, 2024

Excellent course

创建者 Udbhav T

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Jul 30, 2020

Very Nice Course

创建者 Aparajita S

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Jun 20, 2020

Excellent course

创建者 Timir P

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Jun 18, 2020

Excellent course

创建者 MAISHA I

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Apr 12, 2020

Excellent course

创建者 Karol M

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Sep 2, 2024

excelente curso

创建者 Joseph V J

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Mar 15, 2024

Really Loved it