Participants will learn to optimize operations, enhance productivity, and address real-world challenges through strategic planning and effective implementation. The curriculum combines theoretical knowledge with practical applications to equip learners with the skills needed for successful operations management in various industries.


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23 项作业
了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有5个模块
Little’s law allows for the quick calculation of throughput times, throughput rates and inventories in operations, the system’s approach allows for the structuring of process analysis
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5个视频5篇阅读材料5个作业
The trade-off analysis framework helps operations to keep focused, the importance performance matrix allows for the establishment of strategic priorities in operations, the content analysis (objectives x decision areas) allows for defining priorities of operations decisions aligned with the operations strategy
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5个视频4篇阅读材料5个作业
Value prism helps design and manage resources in service operations; Queuing theory helps design service systems; Revenue management helps define pricing and capacity allocation decisions in services; the 5-gap model allows for identifying the root causes of service problems
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6个视频4篇阅读材料4个作业
The principles of the Theory of Constraints allows for the identification and management of bottlenecks in operations systems; the ToC continuous improvement process allows for the ToC to be continually applied for operations improvement
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6个视频4篇阅读材料5个作业
Process analysis concepts and tools, Quality management concepts and tools.
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5个视频4篇阅读材料4个作业
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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