What are the key outcomes of this course?

You’ll be able to automate repetitive tasks, fix security issues, analyze system logs, and improve knowledge management using GenAI.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Generative AI in Support and Maintenance Training

Generative AI in Support and Maintenance Training

本课程是 AI-Powered Software Development Certification 专项课程的一部分

位教师：Priyanka Mehta

包含在 Coursera Plus 中

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1个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

2 小时完成

灵活的计划

自行安排学习进度

1个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

2 小时完成

灵活的计划

自行安排学习进度

您将学到什么

Automate software maintenance tasks using GenAI tools
Fix bugs and security issues more efficiently with AI
Analyze logs and recognize patterns for faster support
Enhance system knowledge management and reliability through GenAI

您将获得的技能

要了解的详细信息

可分享的证书

添加到您的领英档案

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累特定领域的专业知识

本课程是 AI-Powered Software Development Certification 专项课程专项课程的一部分

在注册此课程时，您还会同时注册此专项课程。

向行业专家学习新概念
获得对主题或工具的基础理解
通过实践项目培养工作相关技能
获得可共享的职业证书

该课程共有1个模块

This beginner-friendly course explores how generative AI is transforming software maintenance and support across key areas like bug fixing, repetitive task automation, and log analysis. Learn to compare traditional and AI-driven support models, understand maintenance types, and apply GenAI tools for enhanced efficiency and security. Discover how AI automates issue resolution, supports pattern recognition, and improves knowledge management through hands-on demos and real-world use cases.

Basic understanding of software support or maintenance practices is recommended. By the end of this course, you will be able to: - Identify software maintenance types and their challenges - Use GenAI to automate repetitive tasks and bug fixes - Analyze system logs using GenAI for faster issue resolution - Improve knowledge management with AI-driven support tools - Apply hands-on demos to enhance long-term system reliability Ideal for developers, software engineers, and support teams enhancing maintenance workflows with AI.

Learn how Generative AI enhances software maintenance and support by automating repetitive tasks, fixing security issues, and streamlining log analysis. Understand key maintenance types, compare traditional vs. AI-driven approaches, and explore tools that boost efficiency. Gain hands-on experience with real-world demos and discover how GenAI improves knowledge management and long-term software reliability.

涵盖的内容

12个视频1篇阅读材料4个作业1个插件

12个视频总计35分钟

Learning Objectives2分钟
Software Maintenance and Support3分钟
Traditional vs. Generative AI Software Maintenance and Support3分钟
Popular Generative AI Tools for Software Maintenance and Support3分钟
Types of Software Maintenance2分钟
Key Aspects of Software Maintenance4分钟
Demo: Fixing the Identified Security Vulnerabilities Within the Code4分钟
Automating Repetitive Tasks with Generative AI and Its Benefits2分钟
Examples of Repetitive Coding Patterns Addressed by GenAI3分钟
Automated Log Analysis and Pattern Recognition3分钟
Role of Generative AI in Knowledge Management2分钟
Key Takeaways0分钟

1篇阅读材料总计10分钟

Course Syllabus10分钟

4个作业总计85分钟

Quiz on Introduction of GenAI in Software Maintenance and Support15分钟
Quiz on Fundamentals of Software Maintenance15分钟
Quiz on Applications of GenAI in Software Maintenance and Support15分钟
Assessment for Generative AI in Support and Maintenance40分钟

1个插件总计15分钟

Enhancing Software Maintenance and Support with Generative AI15分钟

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。

位教师

Priyanka Mehta

Simplilearn

62 门课程25,601 名学生

提供方

Simplilearn

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无限制访问 10,000+ 世界一流的课程、实践项目和就业就绪证书课程 - 所有这些都包含在您的订阅中

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常见问题

This course teaches how to apply Generative AI to automate software maintenance tasks, fix bugs, analyze logs, and manage support workflows using tools like GitHub Copilot and Notion AI.

It’s ideal for developers, software engineers, QA professionals, and support teams looking to integrate AI into their maintenance and support processes.

No. The course is beginner-friendly. A basic understanding of software maintenance or support practices is recommended.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.