Learn how to enhance your organization's internal communications to improve employee retention, engagement, and overall organizational success. Explore how mission statements, values, and DEIB (diversity, equity, inclusion, and belonging) initiatives contribute to a robust company culture. Additionally, discover the importance of transparency in executive-level communications, particularly to protect an organization’s brand in times of crisis or change.
Welcome to Module 1, Increase Employee Engagement Through Communications. This module will explore why effective internal communication is crucial for increasing employee engagement in the workplace. Effective internal communication can increase employee motivation, job satisfaction, and overall organizational success.
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1个视频1篇阅读材料1个作业1个讨论话题
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1个视频•总计32分钟
Increase Employee Engagement Through Communications•32分钟
1篇阅读材料•总计3分钟
Required Readings and Resources•3分钟
1个作业•总计30分钟
Module 1 Knowledge Check•30分钟
1个讨论话题•总计30分钟
Module 1 Discussion•30分钟
Build a Strong Culture Through Communications
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Welcome to Module 2, Build a Strong Culture Through Communications. This module will explore how to build a strong company culture and the importance of diversity, equity, inclusion, and belonging for creating a positive and productive environment. Companies that become known for embracing a diverse, equitable, and inclusive work culture not only open their potential talent pool but also benefit from the potential to better relate to and win over diverse customers.
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2个视频1篇阅读材料1个作业1个讨论话题
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2个视频•总计49分钟
Build a Strong Culture Through Communications•25分钟
Guest Speaker, Lisa Liddane on Corporate Communications Role in Building a Strong Culture•25分钟
1篇阅读材料•总计4分钟
Required Readings and Resources•4分钟
1个作业•总计30分钟
Module 2 Knowledge Check•30分钟
1个讨论话题•总计30分钟
Module 2 Discussion•30分钟
Effective Communication in Leadership
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Welcome to Module 3, Effective Communication in Leadership. This module will learn about effective communication as a crucial aspect of leadership, and how transparency is an essential component of effective communication. Transparent communication involves sharing information upward, downward, and laterally in a way that allows everyone to see the “why” behind the words. Leaders who are transparent in their communication build trust with their organization.
涵盖的内容
2个视频1篇阅读材料1个作业1个讨论话题
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2个视频•总计56分钟
Effective Communication in Leadership•29分钟
Guest Speaker, Lisa Liddane on Differentiating Between Executive and Staff-Level Communications•27分钟
1篇阅读材料•总计3分钟
Required Readings and Resources•3分钟
1个作业•总计30分钟
Module 3 Knowledge Check•30分钟
1个讨论话题•总计30分钟
Module 3 Discussion•30分钟
Best Practices in Crisis Communications
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Welcome to Module 4, Best Practices in Crisis Communications. This module will look at crisis communication as a crucial aspect of any organization's public relations strategy. A crisis can negatively impact an organization's reputation, credibility, or brand. Therefore, it is essential to anticipate crises and plan ahead using effective crisis communication strategies including transparency, using the right communication channels, and providing timely and consistent messaging.
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