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学生对 CVS Health 提供的 Introduction to Customer Service 的评价和反馈

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319 个评分

课程概述

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This course presents frameworks for communication, time management and problem-solving that allow you to improve your skills immediately and to evaluate customer service interactions. In addition, hands-on activities and community observations and projects are a part of this course, allowing you to get a real-world idea of key areas of customer service happening in your community. By the end of the course, you will be able to: - Create positive interactions with customers - De-escalate conflict with customers - Process retail transactions in real-world situations - Describe the different roles in retail customer service No prior experience in customer service is necessary to be successful in this course....

热门审阅

BA

Feb 20, 2024

Some of the questions were word ackwardly which made answerering some what difficult because there could be two right answers but you could only pick one.

CP

Aug 11, 2025

Found this course to be well thought out and easy to understand.

筛选依据：

26 - Introduction to Customer Service 的 50 个评论（共 93 个）

创建者 padmaja k

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Sep 2, 2023

very informatrive and real case scenarios

创建者 PAKTIA E G C

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Apr 14, 2025

Muy bueno para reforzar los conocimientos

创建者 GIULIANA A N

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Sep 14, 2025

En pocas palabras es exelente me encanta

创建者 ARTHUR M

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Aug 5, 2025

I enjoyed the course, very informative.

创建者 Leondine K A

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Jul 26, 2024

Excellent course that I would recommend

创建者 kaior u

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Aug 9, 2023

powerful course. Coursera is great.

创建者 Beauty B

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Apr 10, 2024

It was an awesome experience

创建者 ARTURO J T N

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May 4, 2025

Excelente curso, muy claro

创建者 Maria M

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Mar 26, 2025

Exceptional learning tool.

创建者 Alnazeer A D Z

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Jan 9, 2025

it is very useful course

创建者 NDAYAMBAJE J

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Sep 27, 2024

dont miss this ,trust me

创建者 Yetunde A O

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Apr 6, 2024

enjoyed it all through

创建者 Abigail G

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Feb 25, 2024

I love the experience.

创建者 Edikan D

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Mar 7, 2024

i enjoyed the course

创建者 MIROSLAVA Q H

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Apr 27, 2025

Muy buen material.

创建者 ardra e

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Jul 26, 2024

Easy to understand

创建者 MARIA T M D C

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Mar 24, 2025

Es un buen cursoi

创建者 Kim B

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Apr 23, 2024

very good course

创建者 Gbonnese V

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Jan 22, 2024

really educative

创建者 SANDRA M R F

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Oct 29, 2025

muy interesante

创建者 Shonisani S L

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Mar 10, 2024

Well structured

创建者 LUIS D V A

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May 26, 2025

Todo muy bien.

创建者 Mohammed S

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Sep 8, 2023

amazing course

创建者 CHEA S

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Sep 27, 2025

Good course