课程概述
热门审阅
TB
Jul 10, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
MB
Jan 7, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
76 - Introduction to Technical Support 的 100 个评论(共 278 个)
创建者 Tailored P
•Nov 18, 2024
Well put together. Very informative with real world scenarios.
创建者 sabrina o
•Oct 2, 2023
awesome course was very easy to do and very easy to understand
创建者 Mohamad M
•May 11, 2023
A very good Course in Service and Support from Professionals
创建者 Douglas P G
•Aug 26, 2024
Outstanding introduction to the field of technical support
创建者 Vincent T
•Feb 26, 2024
Enjoyed a lot,can I get financing again for the next step?
创建者 Francis N
•Jan 15, 2025
An introductory course on IT support for beginners.
创建者 chris k
•Dec 22, 2022
Very informative and enlightening. Great to learn!
创建者 Todd E
•Jul 19, 2022
This was intuitive.. great for beginners, like me!
创建者 Andres S
•Sep 7, 2025
Buen curso para empezar tu carrera en it support.
创建者 Elizabeth T
•Oct 12, 2023
so glade I made this choice to take these courses
创建者 Orlando A G R
•Mar 26, 2023
Excelente curso y muy buen contenido. Recomendado
创建者 Edwin L
•Nov 18, 2024
HERE IS THE BEST PLACE TO LEARN THNK YOU SO MUCH
创建者 Shine L L
•Apr 7, 2023
I like the clear and articulate teaching method.
创建者 Cassidy G
•Mar 8, 2024
EASY TO NAVIGATE AND FLEXIBLE. VERY RESOURSEFUL
创建者 Abdelaziz B
•May 20, 2023
Excellent description of the technical support
创建者 Mally8it
•Apr 9, 2025
easy to learn, step by step, very informative
创建者 Harold N
•Oct 10, 2023
Great course to get into a job of the future!
创建者 Dumisani L Z
•Aug 20, 2022
The practical assignment lab was very useful
创建者 Yolanda M
•Sep 18, 2023
very informative course, easy to understand
创建者 STEPHEN A
•Apr 24, 2023
Very Good Introductory to Technical Support
创建者 Imene K
•Nov 25, 2022
Very educative and enjoying process. Thanks
创建者 Phiri M
•Jul 6, 2025
Good content,but learn to give certificate
创建者 benny h
•Jul 2, 2023
best decision studying with this plat form
创建者 Deleted A
•Jun 15, 2023
Great course , thanks IBM for this content
创建者 Sana A
•Mar 18, 2025
"Thank you for the valuable information."