This course introduces you to Jira as a day-to-day tool for tracking work, managing quality assurance processes, and maintaining traceable, auditable project records. Beginning with navigation and a working understanding of issue types and hierarchy, you will progress to practical practices for creating well-documented issues, using filters to find and manage assigned work, and building personal dashboards to monitor progress. The course covers core defect logging and linking techniques to ensure traceability, and walks learners through testing workflows and verification practices to confirm fixes.
Designed for early-career practitioners and team members new to Jira, the course emphasizes hands-on, repeatable behaviours: writing clear tickets, applying consistent workflow transitions, and using search and export tools to prepare data for reporting. You will develop the ability to perform quick triage of assigned work, execute manual test cases, and document results. You will also assess the status and quality of issues in preparation for daily standups and QA reviews.
Feeling lost and overwhelmed by project management tools like Jira when joining a new team? "Navigate, Track, and Organize Your Work" is a beginner's module that turns this confusion into confidence. It teaches universal principles of digital work management that apply across platforms. You will learn to navigate project boards and backlogs, understand the language of modern work (epics, stories, tasks), and see how your tasks fit into the bigger picture. By mastering how to track and update your work, you will provide your team with crucial visibility and become an organized, indispensable contributor from day one.
涵盖的内容
4个视频2篇阅读材料4个作业
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4个视频•总计18分钟
Why "Just a Task" Is Never Just a Task?•5分钟
How to Navigate a Project Workspace?•5分钟
The Power of a Living Board•4分钟
How to Show Your Progress?•5分钟
2篇阅读材料•总计10分钟
The Hierarchy of Work: Epics, Stories, Tasks, and Bugs•5分钟
The Journey of a Task: Understanding Workflows•5分钟
4个作业•总计65分钟
Describing Your Workday•30分钟
Hands-On Learning: What Type of Work Is This?•10分钟
Knowledge Check: What's the Next Step?•10分钟
Hands-On Learning: Bug Identification and Progress Tracking•15分钟
Jira: Create, Track, and Workflow Issues
第 2 单元•小时 后完成
单元详情
Poor Jira usage creates project chaos, with vague tickets and outdated statuses causing confusion and delays. "Jira: Create, Track, and Workflow Issues" is a module for all team members to transform Jira into an engine for momentum. You will learn to create perfectly clear issues, track work with powerful search (JQL) and custom dashboards, and use workflows to communicate progress with integrity. Master the skills to make Jira a trusted source of truth, thereby ensuring a seamless workflow from "To Do" to "Done," and turning you into a driver of your team's success.
涵盖的内容
4个视频2篇阅读材料3个作业
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4个视频•总计21分钟
The Anatomy of a Confusing Request•5分钟
How to Write a Clear Work Item?•6分钟
A Clear Workflow That Saved a Project•5分钟
How to Update Your Progress?•5分钟
2篇阅读材料•总计10分钟
The Building Blocks of a Great Work Item•5分钟
Understanding Your Item's Journey•5分钟
3个作业•总计60分钟
Describe Your First Task's Lifecycle•30分钟
Knowledge Check: From Scenario to Summary•10分钟
Hands-On Learning : Designing a New Feature Request•20分钟
Analyze Jira: Find Your Open Work
第 3 单元•小时 后完成
单元详情
Feeling overwhelmed by a chaotic firehose of project notifications? This module teaches you to master your work management tool's most powerful feature: its search engine. Transition from being a passive recipient of tasks to an empowered user. You will learn to build precise queries using filters and sorting to cut through the noise and create a clear, prioritized to-do list. By saving these custom searches, you can create a personal dashboard that instantly shows you what to work on next, transforming your project tool from a source of stress into a command center for focus and clarity.
涵盖的内容
2个视频1篇阅读材料3个作业
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2个视频•总计11分钟
The Three Types of Search•6分钟
Building a Personal Work Filter•5分钟
1篇阅读材料•总计5分钟
Your Toolkit for Finding Work•5分钟
3个作业•总计50分钟
Define Your Prioritized Worklist•25分钟
Knowledge Check: From Chaos to Clarity•10分钟
Hands-On Learning: Prioritizing Your Work with Search, Filter, and Sort•15分钟
Track, Export, and Dashboard in Jira
第 4 单元•小时 后完成
单元详情
Tired of manually digging for project data in Jira? "Track, Export, and Dashboard in Jira" is a beginner's module that transforms you into a data-driven leader. You'll learn to analyze project health using List, Board, and Timeline views to spot bottlenecks and assess deadlines. Then, you'll master exporting specific data to create powerful custom reports. Finally, you'll build a personal Jira dashboard with real-time gadgets to monitor workloads, track progress, and visualize key metrics. Stop making guesses and start leading with clear, actionable insights that turn project chaos into dashboard clarity.
涵盖的内容
3个视频2篇阅读材料4个作业
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3个视频•总计20分钟
How to Define an Export for a CSV Report?•8分钟
Dashboards for Clarity: The Codificamos Story•5分钟
How to Design and Configure a Dashboard?•7分钟
2篇阅读材料•总计14分钟
Understanding Project Views: List, Board, and Timeline•7分钟
A Guide to Essential Dashboard Gadgets•7分钟
4个作业•总计75分钟
Dashboard Design and Analysis•30分钟
Exporting for the Weekly Report•15分钟
Knowledge Check: Tracking and Exporting Concepts•10分钟
Hands-On Learning: Tracking, Exporting, and Visualizing Project Metrics•20分钟
Track, Log, and Link Jira Defects Fast
第 5 单元•小时 后完成
单元详情
"Track, Log, and Link Jira Defects Fast" is a beginner's module for IT, operations, and development teams. It teaches you to create clear, high-quality bug reports that accelerate resolution time. You will master documenting issues with reproducible steps, contrasting expected vs. actual results, and differentiating priority from severity for effective triage. The module also covers using Jira's issue linking to clearly map dependencies. You will learn to log and manage defects smarter, not just faster, enabling your team to diagnose and resolve technical problems with maximum efficiency.
涵盖的内容
3个视频3篇阅读材料4个作业
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3个视频•总计19分钟
From Guesswork to Resolution: The Power of a Good Bug Report•6分钟
Writing for Clarity: Reproducible Steps & Supporting Evidence•8分钟
The Missing Link: How Hidden Dependencies Derail Sprints•6分钟
3篇阅读材料•总计23分钟
The Anatomy of a Perfect Defect Report•8分钟
The Art of Triage: Understanding Priority vs. Severity•7分钟
Connecting the Dots: A Guide to Linking Issues in Jira•8分钟
4个作业•总计55分钟
Defect Documentation Packet•30分钟
Knowledge Check: Defect Fundamentals•5分钟
Hands-On Learning: Log Your First Defect•15分钟
Knowledge Check: Triage and Traceability•5分钟
Verify Jira History: Confirm Accuracy Fast
第 6 单元•小时 后完成
单元详情
When a Jira ticket's status is incorrect, chaos ensues. "Verify Jira History: Confirm Accuracy Fast" is a module for any professional who needs project data they can trust. It teaches you to be a detective for your project, moving beyond basic tracking to master forensic analysis. You will learn to investigate an issue’s true status by analyzing its change history for red flags, interpreting comments for hidden context like blockers, and cross-referencing with linked issues and code commits. Stop basing decisions on bad data and learn to find the truth in Jira.
涵盖的内容
3个视频2篇阅读材料2个作业
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3个视频•总计18分钟
The Ripple Effect of a Bad Status•6分钟
The Verification Process in Action•5分钟
An Expert's Analysis of a Complex Issue•7分钟
2篇阅读材料•总计20分钟
The Three Pillars of Verification•10分钟
A Verification Checklist•10分钟
2个作业•总计45分钟
The Jira Verification Project•30分钟
Hands-On Learning: Jira Issue Audit and Status Validation•15分钟
Jira for Quality Assurance Testing
第 7 单元•小时 后完成
单元详情
"Jira for Quality Assurance Testing" is a beginner's module for aspiring QA professionals, developers, and project teams. It provides a structured path to mastering fundamental software testing methodologies within the Jira ecosystem. You'll learn to distinguish between smoke, regression, and exploratory testing. Through hands-on instructions, you will become proficient in executing manual test cases and documenting results with evidence directly in Jira. The module emphasizes clear communication, equipping you to implement systematic QA processes that help your team identify defects early and deliver reliable software with confidence.
涵盖的内容
4个视频2篇阅读材料4个作业
显示有关单元内容的信息
4个视频•总计21分钟
From Chaos to Clarity: A QA Transformation•6分钟
Smoke vs. Regression Testing: When to Use Each•6分钟
The Power of Proof: Transforming QA with Documentation•5分钟
Executing a Manual Test in Jira•4分钟
2篇阅读材料•总计10分钟
A Guide to Smoke, Regression, and Exploratory Testing•5分钟
The Anatomy of an Effective Test Case•5分钟
4个作业•总计65分钟
Software Testing Report in Jira•30分钟
Hands-On Learning: Core Testing Concepts•15分钟
Knowledge Check: Foundations of Software Testing Concepts•10分钟
Hands-On Learning: Your First Test Case: Documenting a Login Feature•10分钟
Verify Fixes and Analyze Quality Metrics
第 8 单元•小时 后完成
单元详情
Tired of "zombie bugs" that return after being "fixed"? "Verify Fixes and Analyze Quality Metrics" is a beginner's module that transforms you into a quality leader. You will master a structured workflow for verifying individual fixes, ensuring their permanent resolution before closure. Then, you'll learn to analyze key metrics, such as bug creation vs. resolution rates, to assess your project's overall health. By the end, you'll stop guessing about quality and start using data to prove it, confidently answering not just if a bug is fixed, but "What is the true state of our product's quality?"
涵盖的内容
4个视频2篇阅读材料4个作业
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4个视频•总计21分钟
What is a Defect Retest? The Final Step in Quality•7分钟
How to Verify a Fix: A Step-by-Step Simulation•4分钟
Why Metrics Matter: The Story Beyond the Bugs•5分钟
How to Build and Read a Quality Dashboard?•5分钟
2篇阅读材料•总计18分钟
The Anatomy of a Defect Ticket•8分钟
Key Quality Metrics Explained•10分钟
4个作业•总计60分钟
Verify Fixes and Analyze Quality Metrics•25分钟
Hands-On Learning: Verify Your First Fix•10分钟
Knowledge Check: The Verification Workflow•10分钟
Hands-On Learning: Defect Validation and Quality Dashboard Analysis•15分钟
Status Dashboard and QA Report
第 9 单元•小时 后完成
单元详情
In this project, you will transform raw project data into actionable intelligence. You’ll build a two-view dashboard to visualize KPIs and at-risk items, and then use generative AI to draft a weekly status report, applying a QA checklist to produce a final, human-reviewed version. Critically, you will evaluate the AI’s performance by building a confusion matrix to compute its precision and recall. Based on your findings, you’ll make a business recommendation, proving your ability to deliver clear, data-driven reports and validate AI tools for responsible use in a professional business environment.
涵盖的内容
2篇阅读材料1个作业
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2篇阅读材料•总计14分钟
Why This Project Matters•4分钟
Your Project Blueprint: Requirements and Evaluation•10分钟
Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
Yes. Labs include manual test execution and defect logging exercises using provided sample data.
Do I need Jira admin access?
No. Exercises use screenshots, templates, and CSV exports—admin access isn’t required.
What deliverable will I produce?
A two-view status dashboard (KPI + overdue/risk) and a QA report used as a portfolio artifact.
Do I need JIRA hands-on experience to be successful in this course?
No, throughout the series of courses, the learner will build knowledge of Jira and its operations. I do suggest, though, as a start to this certification, that the learners receive a 30–45 minute short course in Jira Overview and Navigation or quick tips for Jira use.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.