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Operations Management

位教师：Anna Saez de Tejada Cuenca

5,694 人已注册

包含在中

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4个模块

深入了解一个主题并学习基础知识。

40 条评论

中级等级

推荐体验

8 小时完成

灵活的计划

自行安排学习进度

4个模块

深入了解一个主题并学习基础知识。

40 条评论

中级等级

推荐体验

8 小时完成

灵活的计划

自行安排学习进度

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作业

4 项作业

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有4个模块

Tailored for operational and administrative professionals with a foundational understanding of process management and decision-making in business environments, this course invites you to discover the point where business dreams become operational. It explores how key operational decisions are linked to organizational strategy, teaches you to identify and design critical processes, and helps you master the management of flows, service times, and inventories to turn operations into tangible results. By the end of the course, participants will be able to connect everyday operational tasks to the organization’s goals, ensuring efficient workflows and tangible improvements in day-to-day activities.

单元详情

Welcome to the introductory operations module! In this module, we will discover aspects of how operations work, what are the key decisions to be made and how they relate to the organization's strategy. By the end of the course, participants will be able to apply a framework for operations management in their own company or department.

涵盖的内容

9个视频10篇阅读材料1个作业

9个视频总计30分钟

Welcome to IESE Business School: A Remarkable Story2分钟
Introduction to What are Operations1分钟
What are operations and what does their management involve?3分钟
The triple promise6分钟
Examples of the triple promise3分钟
Operations compass7分钟
Structure of operations - Part 1 3分钟
Structure of operations - Part 22分钟
Conclusion of the module Introduction to Operations Management2分钟

10篇阅读材料总计46分钟

Discover the course structure5分钟
Meet the professors behind this course10分钟
🧠 Remember2分钟
🧠 Remember5分钟
💡 Consider3分钟
The triple promise and the operations compass3分钟
💡 Think for a minute5分钟
🧠 Remember5分钟
🧠 Remember3分钟
📌 Take away 5分钟

1个作业总计30分钟

Test: The Operations Compass30分钟

This module will allow you to identify the critical processes of a company, understand which activities add value, and decide the right sizing of the resources needed to operate.