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Mastering Team Dynamics

Mastering Team Dynamics

位教师：David Michael Rosch

包含在中

了解更多

6个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

1 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

6个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

1 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

您将学到什么

Understand and apply strategies for productive communication and conflict resolution within professional teams.
Recognize and leverage different types of power available to team leaders for optimal team performance.
Learn to balance competitive and cooperative dynamics, supervise effectively, and apply various decision-making methods in team contexts.

您将获得的技能

要了解的详细信息

可分享的证书

添加到您的领英档案

作业

8 项作业

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有6个模块

Managing and working with other people in professional environments involves a number of complex skills and behaviors to be successful – things like creating productive communication climates, managing inter-team conflict, negotiating power and influence techniques, making decisions, and more. This course is an introduction for how managers successfully build productive and durable dynamics for their teams to work together more smoothly and productively.

Taught by an internationally recognized expert in leadership and team development, this course is helpful to anyone interested in the fundamentals of building strong teams and managing them in work and community settings. If you already consider yourself more advanced, this short course might help to remind you of basic strategies and concepts you may have gotten away from. Each short video and reading is designed to be practical, clear, and backed by the latest research in management and leadership development. This course is part of the College of ACES suite of online programs. To learn more about online programs from the College of ACES and explore ways to apply your Coursera work toward a degree program at the University of Illinois, visit: https://acesonline.illinois.edu/

单元详情

In this module, you will become familiar with the course and our learning environment. The orientation will also help you obtain the course's required technical skills. Then dive into the second part of this module to investigate the nuances of conflict management and resolution.

涵盖的内容

8个视频2篇阅读材料2个作业

8个视频总计40分钟

Course Overview2分钟
Meet Your Instructor | Dave Rosch2分钟
Module 1 | Overview 2分钟
Physiological responses in humans faced with conflict7分钟
Five general responses to an interpersonal conflict 11分钟
“Positions” vs “Interests” when in a conflict 7分钟
Getting to “the balcony” 8分钟
Module 1 | Wrap-up1分钟

2篇阅读材料总计20分钟

Syllabus10分钟
Updating Your Profile10分钟

2个作业总计60分钟

Orientation Quiz30分钟
Module 1 | Knowledge Check30分钟

This module focuses on enhancing team communication and creativity in professional settings. You will learn how to identify and foster a productive “communication climate,” use effective brainstorming techniques to drive team creativity and understand different communication networks within teams. By applying these strategies, you will gain practical tools to improve collaboration, innovation, and team dynamics.

涵盖的内容

5个视频1个作业

This module delves into the foundations of power and persuasion in interpersonal and professional contexts. You will explore the distinction between “compliance” and “acceptance,” gain insight into the concept of power in human dynamics, and examine two key types of power along with their strengths and limitations. Additionally, the module introduces nine persuasive techniques and practical strategies for applying them effectively. By the end, you will be equipped to navigate and influence human interactions with greater confidence and skill.

涵盖的内容

5个视频1个作业

This module examines the dynamics of cooperation and competition in interpersonal relationships. You will explore the strengths and weaknesses of fostering cooperative versus competitive interactions and learn strategies to balance these approaches effectively. The module also addresses the concept of “social loafing” and provides practical techniques to minimize its impact within group settings. By the end, you will have the tools to build more productive and balanced interpersonal dynamics.

涵盖的内容

7个视频1个作业

7个视频总计36分钟

Module 4 | Overview2分钟
Where University of Illinois students learned how to lead5分钟
What is social loafing, and how to avoid it 7分钟
What is cooperation, and how does it help and harm teams? 6分钟
What is competition and how does it help and harm teams? 8分钟
Striking a balance between cooperation and competition as a supervisor 6分钟
Module 4 | Wrap-up2分钟

1个作业总计30分钟

Module 4 | Knowledge Check30分钟

This module focuses on the complexities of supervising teams and building productive organizational cultures. You will explore the balance between directing team members’ behaviors and fostering autonomy, learn strategies for cultivating a positive and effective organizational culture, and understand how supervision can take on roles akin to factories, families, jungles, and congregations. By the end, you will be equipped with versatile approaches to manage and inspire your teams.

涵盖的内容

6个视频1个作业

6个视频总计39分钟

Module 5 | Overview3分钟
Are People Rocks or Paper? Basics of Supervising Humans7分钟
What is “Organizational Culture?” 7分钟
How Managers Build Organizational Culture – Whether They Want to or Not 8分钟
Teams are Factories, Families, Jungles, and Congregations12分钟
Module 5 | Wrap-up2分钟

1个作业总计30分钟

Module 5 | Knowledge Check30分钟

This module explores the value of shared leadership and influence in fostering better decision-making within teams. You will examine four general strategies for team decision-making, analyzing the strengths and weaknesses of each approach. By understanding these concepts, you will gain tools to promote collaborative leadership and make more effective decisions in team environments. After this module, you will be ready to complete the final assessment for the course and earn your Coursera certificate!