This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization. Before you enroll this course, we strongly recommend that you acquire the necessary pre-requisites. A number of tools, concepts, and methods are outlined in 3 MOOCS: Negotiation Fundamentals, Cross-cultural Negotiations, and Mediation & Conflict Resolution. To be more specific, the following subjects must be mastered: - Get prepared for any negotiation; - Avoid traps; - Know how to prompt value-creating partnerships; - Structure an effective negotiation sequence; - Bargain in an efficient and respectful manner; - Overcome deadlocks; - Manager cultural differences in a negotiation; - Define what a mediation is and choose when to use it; - List different types of mediation; - Identify typical challenges and difficulties that most mediators face; - Choose the adequate strategies within a repertoire of options; - Identify the do’s and don’ts in mediation. The purpose of this course is to help you to put everything together, sharpen your skills and enhance your command of negotiation techniques and behaviors. We’ve designed this MOOC in a highly interactive way. You will be engaged in a negotiation with peers. You will demonstrate your improved capacity to analyze, and therefore conduct, negotiations and mediation. This capstone project will comprise three exercises. Here is an overview. In the first exercise, you will analyse a real-life negotiation of your own choice. As an expert of negotiation dynamics, you will provide your reader with a detailed analysis of this real negotiation. Indeed as a professional, your task might not always be to conduct a negotiation - but to analyse what is going on in a given negotiation, or to help others (your boss, for instance) get ready for a high-stake negotiation. Guidelines will be provided in a separate document, to help you structure your assignment. For the second exercise, you will negotiate directly with a peer. We’ve prepared a business case inspired from a true story. The third exercise is linked to the previous one. Imagine that this negotiation is not successful, and that the relationship between the two negotiators becomes too tense. You will be asked to step into the shoes of a mediator - and to structure a mediation process. Each of these three exercises will be peer-evaluated. As a result, it is really worth your engagement! Go ahead, engage fully into the exercises - you will have fun, and you will make further progress for real-life negotiation, mediation, and conflict management.
RS
This was an engaging experience that enabled me to draw on all the concepts I learnt in the previous courses.
UZ
Excellent . Good practical skills to be learn and practice in this course
LY
Amongst one of the best and most eye-opening courses I have taken in my life across HS, College, and onward. Nice job ESSEC!
VC
Wonderful Instructor. Nice course syllabus. Recommended.
NH
What an excellent forum to excel professional skills and boost your competence in any field. Highly recommended.
GG
Negotiation skills are always useful. Love the course.
SI
Additional inputs on other Conflict resolution mechanisms could be addressed in a brief manner
HX
Very good review courses. Learned also how to implement the knowledge learned in 3 previous courses into reality through case studies.
RR
A good introductory course. A bit difficult to find partners for the capstone project.
RC
I have done some courses in Mediation conflict resolution. will like to go to a higher standard.
BK
Excellent explanation with real life examples of international significance.
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Well structured courses but the capstone for the final week requires participantion of peers via private meetings which make this part very difficult to finalize and time consuming. In addition the teachers could have used better presentations and exmples instead of just talking about the content, it was sometimes quite boring to follow,
Great course with a lot of information and real time examples
The only but important disadvantage at least for me is that I have completed the course 6 days ago and submitted all the necessary exercises/assignments and still waiting for 1 assignment to be revied and graded although I leave comments every day in order someone to review it (a lot of views but not reviews).
So I am still waiting for the grade of 1 exercice in order to complete the specialization.
I think that the course should be more organized and not leave the reviewing/grading on others candidates disposal - availability after a period as in this case I am waiting with no reason.
This was an engaging experience that enabled me to draw on all the concepts I learnt in the previous courses.
I have done some courses in Mediation conflict resolution. will like to go to a higher standard.
More Content with Exemplars are required and more rigour in the assignments should be incorporated to complete this course.
I AM NOT GETTING MY CERTIFICATE BECAUSE OF SOME GRADED ASSIGNMENT
cannot get certificate because of the peer graded assignment
The capstone assignment titled "Negotiation, Mediation, and Conflict Resolution" provides a comprehensive and enlightening examination of conflict management. By integrating the principles and methodologies acquired during the course, the project furnishes a comprehensive comprehension of the intricate intricacies entailed in the process of resolving conflicts via negotiation and mediation. The capstone project adeptly integrates theoretical concepts with real-world implementation. It challenges participants to employ negotiation and mediation strategies in a manner that closely resembles professional environments through the presentation of real-world scenarios. One noteworthy aspect of the undertaking is its integration of multiple disciplines. By effectively incorporating principles from the fields of psychology, and communication.
I am really thankful to the course providers and the lecturer for their hard work and tireless efforts to assist destitute students have the opportunity learn these skills through online platform. It was very useful, practical and engaging and i was convinced to do more to gain more skills to qualify to the best version of myself.
Excelente especializacion, me siento honrado de haber participado y aprendido las tecnicas y el arte de la negociacion, de la mediacion y de la resolucion de conflictos en todo evento posible a nivel profesional. Presento mis felicitaciones por estas herramientas necesarias para la vida util en toda sociedad.
The capstone project helped me to apply my acquired from the three previous courses knowledge into very demanding projects! I am very happy to achieve all goals and learn how to manage information, deadlines and skills for one purpose! Special thanks to ESSEC business schooll for this opportunity!
An exceptionally enriching, informative, practical and hands on course, which I believe must be undertaken by all serious corporations in order to enhance the workplace harmony. I also believe the course has the capacity to enhance family as well, diplomatic and cross cultural relations.
This was an excellent course! I very much enjoyed both the interesting lectures and the variety of assignments, including challenging negotiation hypotheticals and playing the part of a mediator doing an opening statement to the parties in a mediation process.
A great capstone project. A lot of works and assessment that will challenge the knowledge that you acquired during the previous courses. Be reassured, the teacher are always excellent and helpful. A great way to finish this specialisation.
Very good course! Insightful and well conducted. I would recommend to provide some additional materials (papers, web links etc.) for those learners who want to get deeper into the topics. However, wonderful experience! Thank you so much!
I really enjoyed working on the Captstone project. It was very interesting and great fun to review others' work and to collaborate with fellow students, and an excellent way to practice our new skills. Thank you for setting this up!
Excellent way to practice and further learn the concepts we went through during the 3 previous courses (Negotiation fundamentals, International and cross-cultural negotiation, and Mediation and conflict resolution). Well done!
This course, permitt me to analize the structure about the mediation process and apply it now. The specialization program is highly recommended. Thanks a lot to the teachers from ESSEC Business Scholl and Coursera.
It is important to complete all 4 in order to practice and strengthen the knowledge from previous 3 MOOCs. You just percieve it differently.
Very good review courses. Learned also how to implement the knowledge learned in 3 previous courses into reality through case studies.