返回到 Preparing for Your Retail Customer Service Role
学生对 CVS Health 提供的 Preparing for Your Retail Customer Service Role 的评价和反馈
15 个评分
课程概述
This course provides resume and social media presence guidance to learners looking for a career in customer service. This allows you to optimize your resume for a customer service position and be prepared for your first interview. In addition, you will apply your knowledge gained over the previous courses in the program to a hands-on project that allows you to demonstrate the skills you’ve learned in each course.
By the end of the course, you will be able to:
- Create positive interactions with customers
- De-escalate conflict with customers
- Create solutions to customer problems
- Describe the different roles in call center customer service
To be successful in this course, it is recommended that you complete the first three courses in this program.
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1 - Preparing for Your Retail Customer Service Role 的 6 个评论（共 6 个）
创建者 Storm L
•Feb 3, 2025
great course filled with innovative tips on how to improve your customer service skills overall just a great experience
创建者 Sana A
•Mar 18, 2025
"Thank you for the valuable information."
创建者 Миколенко Н І
•Sep 27, 2024
чудоий курс
创建者 Md R
•Jan 10, 2024
The course is great, however, it could have been improved with some scenario based videos and make it more interactive.
创建者 Ryan K D
•Jul 30, 2024
Really short, basic resume information, and waited a long time for peer review to be graded.
创建者 Walaa M A A
•Aug 13, 2025
very useful course