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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

4.6
1,555 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

HS

Sep 3, 2022

Very Interactive course, guides you at every point and thus helps in better learning experience. The assignments also help to refresh the course and also tests the application of learning to the full.

TP

Dec 19, 2023

This course is very valuable to start with Salesforce. It also provides the foundational of sales like procedures in sales, some terms. Believe me, you should choose this course for your next career.

筛选依据:

51 - Sales and CRM Overview 的 75 个评论(共 307 个)

创建者 Holly R

Jun 29, 2022

This course was much more detailed then i thought, I learned so much, and look forward to the next phase.

创建者 Phumza M N

Sep 4, 2023

Not daunting, but quite practical. I like that you acquire skills businesses recognise for recruitment

创建者 Anabelle G

Jun 24, 2022

Very well explained, guided and crystal clear to start and get excited with the Salesforce knowledge

创建者 Mohannad S

Dec 27, 2024

Thank you so much for all the teachers and for their effort, I am very excited for the next course

创建者 Thiago G

Jul 7, 2022

Amazing content with pactice and questions who have sense. I loved! Passionated by SalesForce! ☁💙

创建者 Akhmal M

Nov 26, 2023

It's very insightful and interesting for beginners who want to start learning about sales and CRM

创建者 Marco E J F

Oct 1, 2021

Very good and clear introduction to Salesforce. Up to date materials. Well designed and engaging.

创建者 Rodrigo C G

Mar 1, 2022

I think this Course its mandatory if You dont know nothing about Salesforce. Its really helpful.

创建者 Triptohome .

Nov 29, 2021

The teaching methodology is very nice and lets you understand the core concept very easily.

创建者 Mauricio J F S

Aug 7, 2022

Thanky you very much, a litle problem to undesrtad the Week 4, I dont´ know Why not check

创建者 Camille F C

Aug 8, 2025

Basic, but substantial and easy to process because of the logical flow of information.

创建者 umme j u

Oct 16, 2021

This course has greatly aided me in learning Salesforce on the job. Thank you so much!

创建者 Liliana P

Apr 25, 2022

Great, fun and very interesting! I really recomended to anyone, its a great start!!

创建者 Rohit T

Jul 21, 2023

Best thing to do, Best course material provided by coursera.

Thanks Coursera team

创建者 張啟慧

Jul 9, 2021

Basic and useful knowledges of Salesforce. Can't wait for the advanced courses.

创建者 Tanaka M

May 29, 2024

loved doing this course and feel like it will help me a lot in my career path.

创建者 Jacinda Q

Jul 15, 2021

very easy to follow along. I wish my college modules followed a similar format

创建者 Raphael A

Sep 27, 2022

A brilliantly crafted course inspired by God, for I cannot get enough of it,

创建者 Libuseng M

Jun 20, 2022

Amazing course and very detailed. I loved the trailhead part to be hands-on

创建者 Adansi T

Jul 2, 2025

captivating and educative. keep you on yours toes from beginning to the end

创建者 Kemi O

Oct 16, 2023

Great course to take if you want the best knowledge in attending to clients

创建者 Seth P A K

Sep 13, 2022

Just impressed! I'm confident I will yield good opportunities out of this.

创建者 Santiago P I

Dec 24, 2021

Excellent!!! a really interesting and dynamic learning.

Highly reccommended.

创建者 Pirada C

Mar 10, 2023

Thank you Coursera help me for understand about Sales and CRM overview.

创建者 Noel T

Sep 12, 2021

A meaningful and concise introduction into the world of CRM and Salesforce