Name: Improving Communication Skills
Brand: University of Pennsylvania
Availability: OnlineOnly
Rating: 4.7 (531 reviews)

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学生对 University of Pennsylvania 提供的 Improving Communication Skills 的评价和反馈

4.7

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2,082 个评分

课程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

526 - Improving Communication Skills 的 532 个评论（共 532 个）

创建者 Javaher S

•

Feb 9, 2022

good

创建者 Muhammed M H

•

May 1, 2018

Good

创建者 ASHISH P

•

Jun 5, 2018

创建者 David T W T

•

Dec 18, 2021

Quite a bland course with a lot of academic theories and tangent deliveries that aren't business or personal development-related. The quizzes are nothing more than memorizing or identifying textbook terms and definitions most of the time rather than case studies or practical applications. Feels more like an intro 101 college course.