问题解决课程可以帮助你学习批判性思维、解析推理、创造性头脑风暴和决策策略。您可以掌握识别根本原因、评估解决方案和实施有效行动计划的技能。许多课程都会介绍流程图、思维导图软件和数据分析技术等工具,帮助您将问题可视化并跟踪进度。

CVS Health
您将获得的技能: 根源分析, 时间管理, 事务处理, 沟通, 冲突管理, 解决客户投诉, 解决问题, 客户服务, 收银机操作, 非语言交流, 同理心, 零售店运营, 降级技巧, 积极倾听
初级 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月

IBM
您将获得的技能: 专业发展, 沉着, 解决方案交付, 沟通, 敏捷项目管理, 解决问题, 人际沟通, 演讲, 批判性思维和解决问题, 公开演讲, 协作, 社交技能, 团队合作
中级 · 课程 · 1-4 周

Birla Institute of Technology & Science, Pilani
您将获得的技能: Algorithms, Computational Thinking, Programming Principles, Data Storage Technologies, Problem Solving, Software Design, Data Manipulation, C and C++, Tree Maps, Complex Problem Solving, Analysis
混合 · 课程 · 1-3 个月

Berklee
您将获得的技能: 团队建设, 远见卓识, 品牌战略, 创造性思维, 专业网络, 产品开发, 创造力, 好奇心, 演讲, 协作, 创业, 解决问题, 自学成才, 创新, 开放的心态
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 专业发展, 批判性思维, 分析, 项目管理, 战略思维, 建设性反馈, 同行评审, 解决问题, 演讲, 创新, 业务规划, 业务沟通
混合 · 课程 · 1-3 个月

Vanderbilt University
您将获得的技能: Prompt Engineering, Generative AI, ChatGPT, Ideation, Verification And Validation, Creative Problem-Solving, AI Enablement, Expense Reports, Responsible AI, AI Personalization, Image Analysis, Creativity, LLM Application, Innovation, Brainstorming, Game Design, Expense Management, Organizational Skills, Artificial Intelligence, Lesson Planning
初级 · 专项课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: Creative Thinking, Creativity, Creative Problem-Solving, Ideation, Innovation, Architectural Design, Problem Solving, Design Thinking, Artificial Intelligence and Machine Learning (AI/ML), Entrepreneurship, Artificial Intelligence, Advertising, Marketing, Game Design, Consumer Behaviour, Experimentation
初级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Vocabulary, Critical Thinking, Problem Solving, Grammar, English Language, Literacy, Analytical Skills, Learning Strategies, Verbal Communication Skills, Time Management
初级 · 课程 · 1-3 个月

Imperial College London
您将获得的技能: 集思广益, 分析, 创造性思维, 构思, 创造力, 解决问题, 设计思维, 创新, 创造性地解决问题, 系统思考
中级 · 课程 · 1-3 个月

Vanderbilt University
您将获得的技能: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, AI Enablement, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Communication, Generative AI, Critical Thinking
初级 · 课程 · 1-4 周

您将获得的技能: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Product Quality (QA/QC), Process Improvement, Operational Excellence, Proactivity, Complex Problem Solving
初级 · 课程 · 1-4 周