人员管理课程可以帮助您学习有效的团队动态、冲突解决、绩效评估和员工参与策略。您可以掌握 Coach、反馈传递和培养积极工作场所文化的技能。许多课程都会介绍绩效管理软件、员工敬业度调查和沟通平台等工具,展示这些技能如何增强团队协作和提高工作效率。

University of Pennsylvania
您将获得的技能: 投资组合风险, 股票, 管理, 投资组合管理, 案例研究, 风险分析, 企业可持续发展, 适应气候变化, 投资, 环境、社会和公司治理(ESG), 多样性与包容性, 利益相关者分析, 商业风险管理, 可持续商业, 企业战略, 尽量减少废物, 利益相关者管理, 金融, 投资管理, 风险管理
初级 · 专项课程 · 3-6 个月

您将获得的技能: Agentic Workflows, Agentic systems, Contract Compliance, Organizational Change, Legal Technology, Change Management, Contract Review, AI Enablement, Compliance Reporting, Compliance Management, Workflow Management, Regulation and Legal Compliance, Scalability, Automation, Process Design, Risk Analysis
中级 · 课程 · 1-4 周

Duke University
您将获得的技能: 卷积神经网络, 计算机视觉, 数据科学, Algorithm, 自然语言处理, 随机森林算法, 预测分析, 机器学习, 分类与回归树 (CART), 无监督学习, 逻辑回归, 决策树学习, 模型评估, 监督学习, 人工智能和机器学习(AI/ML), 深度学习, 回归分析
中级 · 课程 · 1-3 个月

Stanford University
您将获得的技能: 创造力, 文科, 道德标准与行为, 社会影响, 研究, 社会正义, 同情心, 文化多样性, 社会科学, 神经学, 心理学, 同理心, 沟通
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Backlogs, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Methodology, Team Building, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Prioritization, Continuous Improvement Process, Product Development, Communication
初级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: 数据驱动的决策制定, 仪表板, 商业分析, 数据分析, 业务流程管理, 数据可视化软件, 关键绩效指标 (KPI), 绩效衡量, 数据仓库, 商业智能, 决策支持系统, 六西格玛方法, 数据可视化, 业务报告, 微策略
混合 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户服务, 降级技巧, 事务处理, 冲突管理, 解决客户投诉, 数据输入, 呼叫中心经验, 面试技巧, 建立客户关系, 沟通, 团队合作, 积极倾听, 追加销售, 时间管理, 同理心, 收银机操作, 零售店运营, 成长意识, 交叉销售, 问候客户
初级 · 专业证书 · 3-6 个月
Tecnológico de Monterrey
您将获得的技能: Social Media Strategy, Performance Measurement, Social Media, Social Media Marketing, Social Media Campaigns, Media Strategy, Content Marketing, Smart Goals, Marketing, Marketing Strategies, Social Media Management, Active Listening, Key Performance Indicators (KPIs), Drive Engagement, Social Network Analysis, LinkedIn, Facebook, Client Services, Digital Media Strategy, Professional Networking
中级 · 专项课程 · 3-6 个月

Deep Teaching Solutions
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Accountability, Team Oriented, Teamwork, Project Planning, Stakeholder Communications, Workflow Management, Team Management, Communication Strategies, Communication Systems
初级 · 课程 · 1-4 周

University of Alberta
您将获得的技能: Diversity Equity and Inclusion Initiatives, Stress Management, Organizational Leadership, Occupational Safety And Health, Employee Performance Management, Culture Transformation, Organizational Development, Strategic Leadership, Workplace Bullying Intervention, Leadership, Employee Engagement, Resilience, Mental Health, Communication
初级 · 课程 · 1-3 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周