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浏览 IT Support 课程目录
- 状态:预览
Coursera Instructor Network
您将获得的技能: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Debugging, Help Desk Support, Problem Management
- 状态:免费试用
您将获得的技能: 云计算, 操作系统, 硬件故障排除, 项目管理, 网络安全, 网络故障排除, 计算机硬件, 数据库软件, 计算机网络, 信息技术, Virtual Private Networks(VPN), 信息技术基础设施, 技术支持与服务, 软件安装, 数据存储
- 状态:免费试用
您将获得的技能: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
- 状态:免费试用
您将获得的技能: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), CI/CD, Cloud Computing, Technical Communication, Unit Testing, Web Services, Email Automation, Configuration Management, Automation, Python Programming, Interviewing Skills, Professional Development, Scripting
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 服务台支持, 问题跟踪, 电子病历, 健康信息学, 医疗隐私, 健康信息管理, 最终用户培训和支持, 病人沟通, 医疗保健行业知识, 桌面支持, 信息技术, 技术支持
- 状态:免费试用
Microsoft
您将获得的技能: 操作系统, 系统软件, 系统配置, 数据存储技术, 服务器, 网络安全, Microsoft Windows, 计算机硬件, 商业软件, 计算机结构, 计算机系统, 技术支持与服务, 企业安全, 信息技术, 数据维护, 数据存储, 生成式人工智能
Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
- 状态:免费试用
您将获得的技能: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization
- 状态:免费试用
您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
- 状态:新状态:免费试用
您将获得的技能: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Engineering, Software Documentation
- 状态:免费试用
您将获得的技能: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management
- 状态:免费试用
您将获得的技能: 计算机编程, 云工程, 人工智能, 云技术, 系统配置, 网络安全, Windows 服务器, 云平台, 云安全, 外围设备, 云基础设施, Network Protocol(网络协议, 生成式人工智能, 网络攻击, 云计算架构, Network Security, 云服务, OSI 模型, 计算机硬件, 云托管
总之,以下是 10 最受欢迎的 it support 课程
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
- 人人都能掌握的信息技术 (IT) 基础知识: IBM
- Troubleshooting and Debugging Techniques: Google
- Google IT Automation with Python: Google
- 信息技术支持人员在医疗保健中的关键作用: Johns Hopkins University
- 计算机入门: Microsoft
- AWS Cloud Support Associate: Amazon Web Services
- Operating Systems and You: Becoming a Power User: Google
- Dell Technologies Technical Customer Support Specialist: Dell
- Generative AI in Support and Maintenance Training : Simplilearn