流程改进课程可以帮助您学习精益、六西格玛和根本原因分析等技术,以及流程制图和绩效指标。您可以掌握识别低效、实施变革和培养持续改进文化的技能。许多课程都会介绍流程图、价值流图和统计软件等工具,这些工具支持在实际工作中应用这些技能,使您能够精简 Operator 和提高生产率。

Fundação Instituto de Administração
您将获得的技能: Virtual Teams, Negotiation, Global Marketing, Intercultural Competence, International Relations, Cultural Diversity, Conflict Management, Culture, Consumer Behaviour, Marketing Management, Relationship Building, Team Management, Decision Making, Marketing, Business Ethics, Interpersonal Communications, Target Market, Diplomacy, World History, Cultural Sensitivity
初级 · 专项课程 · 3-6 个月

您将获得的技能: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics
中级 · 课程 · 1-4 周

您将获得的技能: Operational Analysis, Performance Analysis, Performance Improvement, Data Import/Export, Variance Analysis, Exploratory Data Analysis, Data Analysis, Financial Analysis, Operations Management, Operating Expense, Plot (Graphics), Waterfall Methodology
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Employee Retention, Employee Engagement, Employee Training, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Compensation and Benefits, Telecommuting, Workforce Management, Constructive Feedback, Culture Transformation, Virtual Teams, Mental Health Diseases and Disorders
初级 · 课程 · 1-4 周

您将获得的技能: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
中级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Healthcare Ethics, Business Ethics, Ethical Standards And Conduct, Health Care Administration, Patient Safety, Decision Making, Risk Management, Critical Thinking, Conflict Management, Organizational Strategy, Business Strategy, Analysis
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Sales Strategy, Sales Process, Anthropic Claude, Sales, Sales Development, Sales Pipelines, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Trend Analysis, Forecasting, Analysis, Market Trend
中级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: Diversity Awareness, Workplace inclusivity, Self-Awareness, Diversity and Inclusion, Personal Development, Empathy, Behavioral Economics, Decision Making, Psychology, Communication
初级 · 课程 · 1-4 周

您将获得的技能: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Enterprise Architecture, Audit Planning, Information Technology Infrastructure Library, Risk Management, Risk Analysis, Cloud Computing, Business Priorities, Change Control, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management
中级 · 课程 · 1-4 周
您将获得的技能: Responsible AI, Legal Technology, Legal Risk, Legal Research, Law Practice Management Software, Data Ethics, Law, Regulation, and Compliance, AI Workflows, General Data Protection Regulation (GDPR), Regulation and Legal Compliance, Business Process Automation, Workflow Management, Compliance Management, Automation, Legal Strategy, AI Enablement, Electronic Discovery, AI Security, Research, Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Incident Response, Intrusion Detection and Prevention, Computer Security Incident Management, Incident Management, Threat Detection, Security Information and Event Management (SIEM), IT Automation, Automation, Event Monitoring, Cyber Threat Intelligence, Continuous Monitoring, System Monitoring, Anomaly Detection, Cybersecurity, Security Controls, Data Analysis Software, Risk Management Framework
初级 · 课程 · 1-4 周

您将获得的技能: Power Apps Component Framework, Microsoft Power Platform, Microsoft Azure, Microsoft 365, Platform As A Service (PaaS), No-Code Development, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Dashboard, Data Integration, Business Process Automation, Security Controls
中级 · 课程 · 1-4 周