University of Pennsylvania
专项课程
University of Virginia
课程
University of Virginia
课程
Copenhagen Business School
课程
专项课程
课程
University of Pennsylvania
课程
Microsoft
专项课程
Coursera Instructor Network
专项课程
Microsoft
专项课程
Microsoft
专项课程
Microsoft
课程
在整个课程(说明和评估)中使用的语言。
LearnQuest
您将获得的技能: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building
中级 · 课程 · 1-4 周
University of Virginia
您将获得的技能: 客户洞察, 战略营销, 目标市场, 经济学, 价值主张, 演讲, 市场份额, 收入管理, 营销, 市场动态, 营销心理学, 竞争分析, 企业战略, 消费者行为, 成本会计, 产品战略, 价格谈判, 客户分析, 产品生命周期管理, 全球营销
初级 · 专项课程 · 3-6 个月
Coursera Instructor Network
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
中级 · 课程 · 1-4 周
Emory University
您将获得的技能: 客户洞察, 目标市场, 数据分析, 市场调查, 营销分析, 营销策略与技巧, 营销, 统计分析, 客户分析, 品牌战略, 数据分析软件
混合 · 课程 · 1-4 周
Coursera Instructor Network
您将获得的技能: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Training, Real Time Data, Customer Insights, Market Analysis, Business Ethics
中级 · 课程 · 1-4 周
University of Virginia
您将获得的技能: 客户洞察, 产品路线图, 技术产品管理, 创新, 设计与产品, 客户参与, 设计思维, 新产品开发, 数据驱动的决策制定, Agile 方法论, 产品改进, 利益相关者管理, 业务建模, 网络分析, 产品管理
初级 · 课程 · 1-4 周
Coursera Instructor Network
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周
您将获得的技能: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
初级 · 课程 · 1-4 周
Coursera Instructor Network
您将获得的技能: Sales Strategy, Sales Process, Sales Enablement, Sales Training, Anthropic Claude, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Trend Analysis, Analysis
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 创新, 市场调查, 用户关系管理, 需求评估, 用户反馈, 客户体验战略(CX), 设计思维, 营销心理学, 产品开发, 新产品开发, 案例研究, 商业策略, 构思, 消费者行为, 客户分析
初级 · 课程 · 1-4 周
您将获得的技能: Requirements Analysis, Generative AI, Prompt Engineering, User Requirements Documents, Software Design Documents, Process Optimization, Requirements Elicitation, Workflow Management, User Story, Operational Efficiency, Prioritization, LLM Application, Strategic Prioritization, Customer Insights, Language Interpretation, Translation, and Studies
初级 · 课程 · 1-4 周
SAP
您将获得的技能: 客户洞察, 利益攸关方沟通, 利益相关者的参与, 解决方案设计, 协商方法, 过程分析, 客户参与, 项目管理, SAP 应用软件, 需求征询, 商业分析, 技术咨询
初级 · 课程 · 1-3 个月