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浏览 IT Support 课程目录
- 状态:免费试用
您将获得的技能: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), CI/CD, Cloud Computing, Technical Communication, Unit Testing, Web Services, Email Automation, Configuration Management, Automation, Python Programming, Interviewing Skills, Professional Development, Scripting
- 状态:免费试用
您将获得的技能: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
- 状态:新状态:免费试用
您将获得的技能: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Engineering, Software Documentation
- 状态:免费试用
您将获得的技能: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization
- 状态:免费试用
Microsoft
您将获得的技能: 网络安全, 操作系统, 系统配置, 数据存储技术, 系统软件, Microsoft Windows, 商业软件, 服务器, 数据存储, 计算机系统, 技术支持与服务, 计算机结构, 生成式人工智能, 企业安全, 计算机硬件, 信息技术, 数据维护
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 医疗隐私, 健康信息管理, 问题跟踪, 健康信息学, 信息技术, 电子病历, 病人沟通, 最终用户培训和支持, 医疗保健行业知识, 服务台支持, 技术支持, 桌面支持
- 状态:免费试用
您将获得的技能: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management
- 状态:免费试用
您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 医疗程序和 Regulator, 医疗隐私, 健康信息管理, 数据安全, 信息隐私, 云计算, Encryption, 遵守《健康保险便携性和责任法案》(HIPAA), 患者安全, 医疗保健, 个人身份信息, 安全意识, 医疗记录, 网络攻击
- 状态:预览
Knowledge Accelerators
您将获得的技能: 客户支持, 改善客户体验, 流程管理, 客户服务, 组织技能, 积极性, 问候客户, 解决客户投诉, 客户参与, 解决问题, 同理心, 服务台支持, 沟通, 协作
- 状态:免费试用
您将获得的技能: 网络安全, 人工智能, 系统配置, 云技术, 云工程, 计算机编程, 云平台, 云安全, 数据安全, 数据存储, 云基础设施, 生成式人工智能, 云托管, 外围设备, 云服务, 云计算架构, 计算机硬件, 通用网络, 网络攻击, OSI 模型
总之,以下是 10 最受欢迎的 it support 课程
- Google IT Automation with Python: Google
- Troubleshooting and Debugging Techniques: Google
- AWS Cloud Support Associate: Amazon Web Services
- Generative AI in Support and Maintenance Training : Simplilearn
- Operating Systems and You: Becoming a Power User: Google
- 计算机入门: Microsoft
- 信息技术支持人员在医疗保健中的关键作用: Johns Hopkins University
- CompTIA IT Fundamentals+ (FC0-U61): Packt
- Dell Technologies Technical Customer Support Specialist: Dell
- 医疗保健数据安全、隐私和合规性: Johns Hopkins University