LearnQuest
Foundations of Sales Psychology and Buyer Behavior
LearnQuest

Foundations of Sales Psychology and Buyer Behavior

LearnQuest Network

位教师:LearnQuest Network

包含在 Coursera Plus

深入了解一个主题并学习基础知识。
中级 等级

推荐体验

3 小时 完成
灵活的计划
自行安排学习进度
深入了解一个主题并学习基础知识。
中级 等级

推荐体验

3 小时 完成
灵活的计划
自行安排学习进度

了解顶级公司的员工如何掌握热门技能

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有3个模块

Unlock the hidden drivers behind every sales decision with the science of buyer psychology. In this module, you’ll master how cognitive and emotional processes shape purchasing—from snap judgments to careful comparisons. Using industry-proven frameworks and actionable tools, you’ll decode what truly motivates your customers, learn to customize your approach for each decision style, and boost your influence in today’s demanding sales landscape. Whether selling across India or the multicultural US market, these insights will help you connect with buyers, adapt to shifting buyer expectations, and accelerate your sales success.

涵盖的内容

10个视频1篇阅读材料3个作业1个插件

Trust is the new currency in sales. This module unlocks the core strategies and communication techniques required to build and maintain trust with today’s diverse, digital-first clients. Master the art of empathy, strategic storytelling, and persuasive dialogue across cultures and platforms. Learn how to foster authentic relationships, translate complex offerings for any audience, and ethically leverage social proof and authority to drive results. With actionable frameworks and real-world best practices, you’ll become the trusted advisor your buyers need—and a sales professional who stands out in any market.

涵盖的内容

7个视频1篇阅读材料2个作业1个插件

Today’s top sales professionals don’t just sell—they consult, adapt, and partner with every buyer. In this module, you’ll master the consultative frameworks and adaptive selling strategies needed to win in complex, multicultural, and dynamic markets. Learn advanced needs analysis, cross-regional techniques, and how to navigate the realities of modern multi-stakeholder sales. You’ll discover how to qualify opportunities faster, customize your approach for global and hybrid environments, and embed proven behavioral tools for consistent success. Get ready to transform every sales interaction—no matter the client, context, or challenge.

涵盖的内容

8个视频1篇阅读材料2个作业1个插件

位教师

LearnQuest Network
LearnQuest
51 门课程464,599 名学生

提供方

LearnQuest

从 Business Essentials 浏览更多内容

人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.
自 2018开始学习的学生
''能够按照自己的速度和节奏学习课程是一次很棒的经历。只要符合自己的时间表和心情,我就可以学习。'
Jennifer J.
自 2020开始学习的学生
''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'
Larry W.
自 2021开始学习的学生
''如果我的大学不提供我需要的主题课程,Coursera 便是最好的去处之一。'
Chaitanya A.
''学习不仅仅是在工作中做的更好:它远不止于此。Coursera 让我无限制地学习。'
Coursera Plus

通过 Coursera Plus 开启新生涯

无限制访问 10,000+ 世界一流的课程、实践项目和就业就绪证书课程 - 所有这些都包含在您的订阅中

通过在线学位推动您的职业生涯

获取世界一流大学的学位 - 100% 在线

加入超过 3400 家选择 Coursera for Business 的全球公司

提升员工的技能,使其在数字经济中脱颖而出

常见问题

¹ 本课程的部分作业采用 AI 评分。对于这些作业,将根据 Coursera 隐私声明使用您的数据。