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返回到 The Critical Role of IT Support Staff in Healthcare

学生对 Johns Hopkins University 提供的 The Critical Role of IT Support Staff in Healthcare 的评价和反馈

4.7
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748 个评分

课程概述

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...

热门审阅

JH

Nov 4, 2021

I enjoyed listening to the perspective of health care workers demonstrate the importance of IT support and there roles

KM

Aug 17, 2025

Very informative and easy to understand, and the video materials were also helpful.

筛选依据：

76 - The Critical Role of IT Support Staff in Healthcare 的 100 个评论（共 161 个）

创建者 evelyn e

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Jun 6, 2022

excellent

创建者 Johnnery A

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Apr 23, 2021

Excellent

创建者 Deleted A

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Sep 10, 2022

great

创建者 cheppel c

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Aug 21, 2022

great

创建者 Miguel P

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May 22, 2021

thanks

创建者 João F S

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Mar 12, 2021

Thanks

创建者 Vikas V

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Mar 18, 2022

test

创建者 oladoja S

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Oct 8, 2022

创建者 Nanaiah A U

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May 31, 2021

5

创建者 Serah N

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Jan 7, 2022

This is a great and informative course on Healthcare IT Support. I gave it a 4 star rating because the transcription wasn't so good and some spoken words in the video are unclear. Overall, it's a great course and it was nice meeting (even if virtually) some members of staff at John Hopkins Hospital. Thank you for the opportunity!

创建者 Nikolaos K

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Dec 18, 2020

Very good introductory course, with real-life examples and stories.

创建者 Muhammad M

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Feb 28, 2021

Good to learn, could have made the course more interactive.

创建者 Marcia M

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Dec 28, 2020

informative

informational

inspirational

创建者 toua Y

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Jul 22, 2021

Very informative and easy to learn

创建者 Tosin A

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Dec 28, 2020

Jessica was very helpful.

创建者 wondwossen a

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Jun 2, 2021

great staff, well done

创建者 Supak H

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Nov 15, 2022

Short and very basic.

创建者 Dolores S M G

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Jun 27, 2022

Clear and on point.

创建者 Rheba H

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Feb 12, 2022

GREAT START!!!!!

创建者 Mohammad S

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May 14, 2021

Certificate pls

创建者 A.M I H A

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Dec 2, 2020

Great course.

创建者 Eleogen D V

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Apr 21, 2022

Great!

创建者 Vineeth V

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Apr 16, 2021

good

创建者 Brandon R

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Jul 15, 2021

This course was simply too basic for my needs. Rather than be its own course, this information should probably have been added to one of the other courses in the specialization.

创建者 Cassie T

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Feb 16, 2022

I appreciated the examples of how IT support staff work in a healthcare setting, but some of the focuses/explanation could have been transitioned better to be more engaging.