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学生对 Johns Hopkins University 提供的 The Critical Role of IT Support Staff in Healthcare 的评价和反馈

4.7
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758 个评分

课程概述

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...

热门审阅

JH

Nov 4, 2021

I enjoyed listening to the perspective of health care workers demonstrate the importance of IT support and there roles

KM

Aug 17, 2025

Very informative and easy to understand, and the video materials were also helpful.

筛选依据：

151 - The Critical Role of IT Support Staff in Healthcare 的 162 个评论（共 162 个）

创建者 Foday B

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Jul 26, 2024

perfect

创建者 Md. A I

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Aug 8, 2023

awesome

创建者 Anas A

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Jul 11, 2023

Thanks

创建者 Habib R M .

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Feb 16, 2025

GREAT

创建者 Hugh M

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Aug 30, 2025

Audio was difficult to understand. Had no issues with subject matter.

创建者 Zidan, M

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Dec 8, 2023

IT is great to start the career in Healthcare IT

创建者 Sergio B

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Apr 17, 2023

to easy for person in this field

创建者 Dani C

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Jul 11, 2024

Basic course of Helpdesk

创建者 Maxwell P

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Sep 7, 2023

If you're new to IT, this is an okay course.

There's a lot of problems with it, such as poor editing, poor instructors and poor audio to hear what's going on.

If you want to do health care, this is a good course. If you want to do IT, learn another IT course before you start this one.

创建者 NY N T

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Oct 18, 2023

So far theres just tons of videos of people talking about their journey. Not much technical videos of written work teaching about Remote IT. Mostly the 1st Lesson goes over hospital incidences repeatedly.

创建者 Neema Y

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Aug 17, 2024

Did not like it! Poor quality overall and annoying and extremely boring instructor! Low res videos and badly executed.