中This comprehensive course is designed for individuals aspiring to be in the travel industry and provides a look into the world of travel agency operations. Gain a foundational understanding of travel agency operations, master client management and booking processes, and learn to create comprehensive travel documentation. By the end of this course, you will be well-equipped to start a successful career as a Travel Agent, Travel Consultant, or in related roles within the travel and tourism sector, providing exceptional travel experiences and contributing to the overall success of a travel agency.
Travel Agency Operations
您将学到什么
Understanding the Travel Agency Industry
Client Management and Booking Skills
Travel documentation and Operations
您将获得的技能
要了解的详细信息
可分享的证书
添加到您的领英档案
作业
6 项作业
授课语言：英语（English）
了解顶级公司的员工如何掌握热门技能
该课程共有3个模块
This module provides a foundational understanding of the travel agency sector, exploring its key players and processes. You'll learn about various stakeholders in the tourism market, including different types of travel agents and other key players in the industry. You'll also delve into the travel agent's selling process, gaining insights into effective sales techniques and essential industry terminology. This module equips you with the knowledge to navigate the travel agency landscape and understand the interactions between different stakeholders in the tourism market.
涵盖的内容
6个视频1篇阅读材料2个作业
This module equips you with the essential skills to manage client interactions, create travel proposals, and efficiently book travel arrangements. You'll learn how to respond to enquiries, prepare quotations, source product costs, manage flight bookings and currency conversions, and utilise mid-office systems to streamline the travel booking workflow.
涵盖的内容
9个视频2个作业
This module covers the essential processes of booking travel arrangements and managing travel documentation. You'll learn how to book various travel products with different suppliers, utilise electronic booking systems, and create comprehensive travel documentation. This will include confirmations, itineraries, and financial records. You'll also gain skills in calculating booking yields to evaluate the financial performance of travel arrangements.
涵盖的内容
8个视频2个作业
位教师
授课教师评分
4.9 (11个评价)
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状态：预览Dubai College of Tourism
人们为什么选择 Coursera 来帮助自己实现职业发展
Felipe M.
自 2018开始学习的学生
''能够按照自己的速度和节奏学习课程是一次很棒的经历。只要符合自己的时间表和心情，我就可以学习。'
Jennifer J.
自 2020开始学习的学生
''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'
Larry W.
自 2021开始学习的学生
''如果我的大学不提供我需要的主题课程，Coursera 便是最好的去处之一。'
Chaitanya A.
''学习不仅仅是在工作中做的更好：它远不止于此。Coursera 让我无限制地学习。'
学生评论
4.7
31 条评论
- 5 stars
80.64%
- 4 stars
12.90%
- 3 stars
6.45%
- 2 stars
0%
- 1 star
0%
显示 3/31 个
MR
5
已于 Feb 26, 2025审阅
The course is well-structured, making it suitable for beginners and professionals looking to enhance their knowledge of the travel industry.
MA
4
已于 Aug 4, 2025审阅
Its good for begineer in the tourism industry, but not go far in explaining the service detials and how to intiate the engagement with suppliers and tourism services.
常见问题
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
更多问题
提供助学金，